Director of Strategy, Northeast Baptist Hospital – San Antonio, TX

Tenet Healthcare Corporation•San Antonio, TX

2h•Onsite

About The Position

The Director of Strategy is responsible for leading the development and implementation of the facility's business strategy. This includes analyzing market dynamics, trends, and competition to improve market share and meet market demand, consistent with Tenet Healthcare's mission and core values. The role involves assessing industry trends to generate innovative ideas for business plans and achieving desired results. The Director will demonstrate exceptional financial management and analytical skills, lead the annual business planning process, prepare forecasts, and advise the CEO on short- and long-term strategies. This position also plays a key role in service line development, identifying, evaluating, and gaining consensus for new or expanded services. It requires understanding operational components for service line implementation, monitoring performance, gathering competitive intelligence, and collaborating with physicians and community partners. Additionally, the Director manages the Provider Outreach Program to recruit physicians and meet community needs, builds targeted performance objectives for the outreach team, and ensures awareness of new initiatives. The role involves analyzing data to make fact-based decisions, monitoring variances, identifying new business opportunities, and implementing corrective actions. Finally, the Director leads an effective consumer engagement plan to improve consumer experience through marketing, education, and participation in patient advisory and satisfaction committees.

Requirements

Exceptional financial management and analytical skills
Excellent formal presentation and interpersonal communication skills
Ability to lead senior executive team
Understanding of all operational components necessary to implement a new or expand a current service line, including but not limited to capital, equipment, people, education, quality metrics and costs.
Ability to gather competitive intelligence from the community on service line opportunities.
Ability to lead discussions with physicians, community-based facilities, local payers, providers and employers.
Ability to build targeted performance objectives for Provider Outreach team.
Ability to support Provider Outreach Program priorities, identify outreach partners across the care continuum, and develop strategies and metrics while monitoring progress to plan.
Ability to ensure community, physician and longitudinal care partners, awareness of new initiatives and identification and remediation of service issues.
Ability to plan, organize and direct strategies that develop physician relationships and physician manpower plans.
Ability to work in collaboration with physician recruiters.
Ability to maintain high visibility among physician community and earn a reputation for effectively listening and leading facility change efforts.
Ability to study internal and external data trends.
Ability to identify and vet new business opportunities based on research and analysis.
Ability to monitor internal data to understand the driving forces of business variables, and then implement corrective action when/where appropriate.
Ability to understand and demonstrate competency utilizing all data available.
Ability to execute effective marketing plans that differentiate services based on quality, service, and/or outcomes and have measurable positive ROI.
Ability to lead efforts that provide consumer education around care options and collectively enhance patient experience.
Ability to serve on the patient advisory, physician leadership group and patient satisfaction committees.
Ability to lead an effective consumer engagement strategy, within budgeted guidelines, that creates differentiation and awareness in the facility’s market.

Responsibilities

Leads in development and implementation of facility business strategy.
Develops and implements strategy which leads to improvement in market share consistent with Tenet Healthcare’s mission and core values.
Uses data to analyze market dynamics, trends and competition and implements strategies to meet market demand.
Assesses market development strategy and industry trends as appropriate, leading to the generation of innovative ideas to improve current business plan and achieve desired results.
Demonstrates exceptional financial management and analytical skills while leading the annual business planning process and preparing forecasts.
Effectively advises CEO in the development and execution of short- and long-term strategies.
Establishes and influences others to achieve goals, targets and metrics consistent with strategic and operational objectives.
Demonstrates excellent formal presentation and interpersonal communication skills that result in understanding of, and commitment to, strategic initiatives.
Leads senior executive team in advancing the system’s short- and long-term strategic plans.
Identifies, evaluates, and gains consensus for development of new or expansion of current inpatient and/or outpatient services and programs based on lack of current supply, quality, growth and/or service in the market.
Works in collaboration with health system/hospital/department leaders to develop strategic service lines ensuring physician engagement to achieve desired results in quality, service, operations and financial metrics.
Understands all operational components necessary to implement a new or expand a current service line, including but not limited to capital, equipment, people, education, quality metrics and costs.
Monitors, understands and assesses service line performance by key performance indicators (volume, outcomes, market shares, etc.).
Gathers competitive intelligence from the community on service line opportunities.
Leads discussions with physicians, community-based facilities, local payers, providers and employers to gain information related to collaboration and support for strategic initiatives and service line development/enhancement to meet the needs of the community served.
Work in collaboration with other Tenet and Tenet JV facilities (hospitals and USPI locations) to develop network opportunities and service line enhancements.
Effectively manages the Provider Outreach Program and works to meet community need through recruitment of physicians.
Builds targeted performance objectives for Provider Outreach team which identifies opportunities for greater collaboration to achieve common goals of better serving our shared patients.
Supports Provider Outreach Program priorities, identifies outreach partners across the care continuum, and develops strategies and metrics while monitoring progress to plan (e.g., physician manpower plan, progress toward service line goals and PRM activity including reach and frequency).
Ensures community, physician and longitudinal care partners, awareness of new initiatives and identification and remediation of service issues that may impact program development.
Plans, organizes and directs strategies that develop physician relationships and physician manpower plans consistent with facility service line plans and community need.
Works in collaboration with physician recruiters to fulfill community need in a manner consistent with service line requirements.
Maintains high visibility among physician community and earns a reputation for effectively listening and leading facility change efforts that build physician loyalty and enhance the patient experience.
Analyzes data to make fact-based decisions and monitors variances to understand facility trends.
Studies internal and external data trends to realize opportunities to better serve the community.
Identifies and vets new business opportunities based on research and analysis.
Monitors internal data to understand the driving forces of business variables, and then implements corrective action when/where appropriate.
Understands and demonstrates competency utilizing all data available.
Leads an effective consumer engagement plan and partners to ensure improvement in consumer experience.
Executes effective marketing plans that differentiate services based on quality, service, and/or outcomes and have measurable positive ROI.
Leads efforts that provide consumer education around care options and collectively enhance patient experience.
Serves on the patient advisory, physician leadership group and patient satisfaction committees.
Leads an effective consumer engagement strategy, within budgeted guidelines, that creates differentiation and awareness in the facility’s market.