Director of Strategic Operations

Bulk Express Transport•Gordon, GA

7d•Hybrid

About The Position

The Director of Strategic Operations serves as an operational force multiplier for the CEO and leadership team- driving execution discipline, improving visibility into business performance, and running the company's operating cadence. This is a hands-on, field-credible role focused on scaling the business with greater predictability and rigor. Every member of the leadership team retains full direct access to the CEO; this role is designed to extend the team's capacity and focus, not to add a layer between leadership and the rest of the organization.

Requirements

Bachelor's degree required; MBA or equivalent advanced degree preferred
Minimum of 7+ years of experience in operational, strategy, or finance roles; experience in asset-heavy, multi-site service businesses is required
Demonstrated ability to build credibility quickly with executive leaders and field operators
Strong financial acumen including experience with KPI development, reporting, and rolling forecasts
Experience in PE-backed environments, including board reporting and exit preparation, is a strong plus
Excellent verbal and written communication skills, including executive-level presentation development
Strong analytical and problem-solving skills with high attention to detail
Ability to drive process and accountability while actively eliminating unnecessary layers
Highly organized with the ability to manage multiple priorities and complex cross-functional workstreams
Proficient with Microsoft Office Suite; familiarity with business intelligence and reporting tools preferred

Responsibilities

Owns and continuously improves the company's operating cadence, including weekly leadership huddles, monthly business reviews, and quarterly planning cycles
Tracks and drives accountability on cross-functional priorities and strategic initiatives
Builds and maintains project tracking and initiative management infrastructure
Partners with the CFO and leadership team to develop and maintain KPI dashboards and reporting frameworks
Assesses and strengthens core data systems — ensuring clean input, clear ownership, and reliable output
Supports development of consistent monthly, quarterly, and weekly rolling forecast processes
Serves as the primary interface for board and PE partner (Alterna) materials and analytics
Owns preparation of recurring and ad-hoc reporting packages for board and investor audiences
Fields, filters, and responds to PE partner requests to protect leadership focus and bandwidth
Leads preparation of diligence-ready exit materials and supports future M&A underwriting and integration activity
Translates CEO strategy into cross-functional execution plans and drives follow-through across the leadership team
Supports a focused set of high-impact initiatives that span functions and require dedicated ownership
Runs the company operating cadence and protects management focus during periods of change, growth, and exit
Spends meaningful time in operations and the field to stay grounded in the realities of the business
Builds and maintains credibility with both the executive team and frontline operational leaders
Performs other duties as assigned