Director of Strategic Accounts, Injectable Aesthetics

Galderma•Toronto, ON

3d•CA$140,000 - CA$175,000

About The Position

Galderma is a leading company in the dermatology sector, operating in about 90 countries. They offer a science-based portfolio in Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Founded in 1981, Galderma focuses on skin health, partnering with healthcare professionals to meet consumer and patient needs. The company values employees who are results-oriented, eager to learn, positive, and collaborative, with a passion for making a meaningful impact in dermatology. Galderma aims to empower employees and promote personal growth while ensuring business objectives are met. They foster diversity and respect for all employees, offering opportunities for challenging work experiences and direct impact. The Director of Strategic Accounts will lead and scale the business unit's strategic revenue channels, including Key Account Management, Inside Sales, and Business Development. This role is responsible for channel strategy, team performance, and revenue growth in existing and emerging markets. The position requires close collaboration with Sales, Marketing, Medical, Training, cross-functional support teams, and senior leadership to drive customer value, market expansion, and predictable growth.

Requirements

Minimum of 8-10 years of experience across marketing and sales or related disciplines in Aesthetics, skincare or other related segment.
Experience in building high performing teams who deliver results through prioritization, excellence in execution, and exceptional engagement.
Experience leading and inspiring teams through change management, leveraging a growth mindset to exceed expectations for the sake of consumers, customers, HCPs, and Galderma.
Demonstrated success driving revenue growth through scalable sales and enablement models.
Strong cross-functional leadership experience, including partnership with Marketing, Medical, Training, and Analytics.
Excellent executive communication, influence, and stakeholder management skills.
High learning agility, proven strength in innovation and someone who embraces technology as an enabler.
Demonstrated strength in financial acumen, success in managing a P&L, and leading both, marketing and sales teams, with a focus on delivering performance and engagement simultaneously.
Demonstrated success in commercial planning, launching products and product life cycle management.
A high level of interpersonal and executive-level communication skills is required, with the ability to convey complex concepts or strategies clearly through effective story-telling.
Minimum Honors Bachelor’s degree from university in Marketing, Business or Life Sciences required.

Nice To Haves

Additional experience in the luxury skincare or the pharmaceutical environment is an asset.
MBA is an asset.

Responsibilities

Develop and execute a comprehensive strategic channel plan aligned with company growth objectives.
Own revenue targets across Inside Sales, Key / Strategic Accounts, and Business Development channels.
Identify and prioritize high-value market segments, partners, and growth opportunities.
Establish scalable processes, playbooks, and performance standards across all channels.
Define operating models and engagement rules between strategic channels and field sales.
Lead and mentor Key / Strategic Account Managers.
Drive retention, expansion, and long-term value creation for top-tier customers.
Identify and develop new business opportunities and routes to market within strategic accounts.
Refine the strategic Key / Strategic Account approach, integrating business planning, trade marketing, and account strategies to align with customer goals, product roadmaps, and revenue targets.
Build executive-level relationships with key customers and partners to uncover growth opportunities.
Build, manage, and optimize virtual sales operations to drive pipeline generation, conversion, and deal velocity.
Implement data-driven sales methodologies, forecasting, and performance tracking.
Partner with Marketing to align demand generation, lead qualification, conversion strategies, and trade marketing plans.
Improve productivity through training, tools, and process optimization.
Partner with Marketing, Medical, Training, Analytics, and functional teams (Operations, Finance, IT, Customer Success) to ensure alignment and scalable execution.
Provide market and customer insights to inform product strategy, trade marketing, and roadmap decisions.
Co-lead trade marketing framework for strategic account activations.
Support executive leadership with reporting, forecasting, and strategic recommendations.
Recruit, develop, and retain high-performing teams.
Set clear KPIs, compensation plans, and performance expectations.
Foster a culture of accountability, collaboration, and continuous improvement.
Other duties as assigned.