Director of Software QA

Teal Communications, Inc.•Kirkland, WA

2d•Hybrid

About The Position

Teal Communications, Inc. (“Teal”) is a high growth software company that offers a cloud-native “Network Orchestration Service” built to connect Physical AI & IoT devices to data networks globally. Teal has been recognized by Inc. 5000 and Deloitte's Fast 500 as one of the fastest growing private companies in the United States (#1 in Seattle-Metro and #9 Software Company in the United States). We are seeking a full-time Director of Software QA. The ideal candidate will have 7+ years of experience leading the development and maintenance of Java-based Test Automation for Web Applications. Telecommunications, Physical AI and/or Internet of Things (IoT) industry is a plus. This role will report to Teal’s VP of Engineering (VP of Product & Head of Engineering in the interim), working closely with our team based out of Europe and Seattle, WA. Our team is distributed in various time zones so off-hour work may be required. Individuals who thrive at Teal exhibit the following success skills: Curious, Owner’s Mentality, Relentless, Collaborative, Growth Mindset, and Empathetic.

Requirements

7+ years’ experience as a Test Automation/QA Engineer with professional track record
Hands-on development experience in Java
Good understanding of telecommunications, eSIM and the Internet of Things (IoT) industry
Strong hands-on experience with Automation of APIs using SOAPUI/Rest Assured or other API automation frameworks.
Strong, hands-on experience in web test automation using Selenium, Cucumber, Gherkin BDD, Eclipse, IntelliJ, API testing with Rest Assured, Postman
Experience with Agile software development process and DevOps
Ability to work with the Engineering team, resolve issues, coordinate on product design, and offer inputs on the testability of functional elements and product designs
Communication skills including ability to communicate with all levels within the firm.

Nice To Haves

Telecommunications, Physical AI and/or Internet of Things (IoT) industry is a plus.
Bachelor’s Degree or equivalent experience preferred
Working knowledge of cloud environments (AWS) and databases such as MongoDB and MySQL is a plus.
Experience with AI-assisted development tools (e.g., GitHub Copilot, Cursor, or Claude) is a plus.

Responsibilities

Lead and manage all QA functions in the product development lifecycle from gathering requirements to functional, system and regression testing.
Create and review test cases to maximize potential for automated test execution
Plan a roadmap and report on the backlog of tasks required for the implementation of sufficient product test coverage
Implement real world programmatic tests at varying scope (component integration, system integration, performance)
Effectively isolate and analyze defects providing detailed steps and conditions or defect reproduction.
Design and implement tools and frameworks to simplify test development, including simulators/mocks and data generators including integration into our CI platform.
Assess, evaluate, and lead the usage of new tools and testing methodologies
Provide peer feedback in design and code reviews
Work closely with the Engineering team to develop/execute test plans and cases, and deliver high quality products
Review functional and technical documentation in order to identify requirements for the creation of test plans, test cases, and test scripts