Director of Software Engineering - Teller Modernization, Trust & Security, Mainframe Modernization

JPMorgan Chase & Co.•Westerville, OH

19h

About The Position

As a Director of Software Engineering at JPMorganChase within the Consumer & Community Bank Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.

Requirements

Formal training, or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
Experience developing or leading cross-functional teams of technologists
Experience with hiring, developing, and recognizing talent
Experience leading a product as a Product Owner or Product Manager
Practical cloud native experience
Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Nice To Haves

Manage and operate production platforms across modern and legacy estates, delivering DevOps/SRE (incident response, observability, CI/CD, capacity planning) while driving legacy modernization via re‑platforming, refactoring, API enablement, and data migration to cloud‑native architectures, including data lake design, real‑time streaming pipelines, and batch/ETL processing
Demonstrate familiarity with teller and core banking platforms and their integration patterns (ESB/MQ/REST), ensuring reliable interoperability with upstream and downstream systems
Bring Teller/Argo domain expertise: hands‑on platform management of Argo Traditional Client; current knowledge of Argo v6 objects (Enablers, WOGS, AOGS, host communications, Electronic Journal, Totals); and .NET Bridge integrations in C#
Master cloud‑native architecture (API‑first, microservices, containers/Kubernetes), CI/CD and GitOps to enable automation‑driven, repeatable releases
Lead SRE and resilience practices: define SLIs/SLOs/SLAs, manage error budgets; align DR/BCP to RTO/RPO; and run chaos/fault testing with strong incident response
Architect platform security: implement authentication/authorization, secure SDLC, secrets management, encryption, and adherence to regulatory and compliance requirements
Apply enterprise Microsoft SQL Server expertise: performance tuning, HA/DR, security and role governance, schema lifecycle management, and observability

Responsibilities

Leads technology and process implementations to achieve functional technology objectives
Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
Delivers technical solutions that can be leveraged across multiple businesses and domains
Influences peer leaders and senior stakeholders across the business, product, and technology teams
Champions the firm’s culture of diversity, opportunity, inclusion, and respect
Drive modernization of the Teller platform, migrating from legacy mainframe systems to cloud‑native, modular architectures
Enforce trust, security, and regulatory compliance across Teller modernization initiatives
Re‑architect Argo‑based teller applications by decoupling device enablers and transitioning to modular, testable workflows with resilient host integrations
Lead mainframe re‑platforming and refactoring to integrate workloads with aligned, contemporary solutions