Director of Shared Services

Guardian Restoration • Quinte West, ON

3h • $150,000 - $165,000 • Hybrid

About The Position

Guardian Restoration Partners is seeking a Director of Shared Services to lead the development, execution, and scaling of centralized finance and accounting operations across the company. This role will report to the Senior Vice President, Accounting and will be responsible for improving the consistency, accuracy, efficiency, and scalability of core accounting and finance processes across the organization. The Director of Shared Services will initially operate as an individual contributor, with the potential to build and lead a team as the function matures. This person will partner closely with corporate finance, accounting leadership, regional controllers, operations leaders, and local office teams to standardize workflows, strengthen controls, improve service delivery, and support the company’s continued growth. This role requires a hands-on leader who can operate in a complex, multi-location environment and bring structure to transactional finance and accounting processes. The ideal candidate will have strong accounting operations experience, deep process improvement capability, high systems aptitude, and the ability to influence cross-functional stakeholders.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent practical experience.
• 8+ years of relevant experience, or equivalent demonstrated experience, in accounting operations, finance operations, shared services, controllership, or related roles.
• Experience managing or improving several accounting operations processes such as AP, AR, billing, cash application, payroll support, procurement support, reconciliations, and close support.
• Experience operating in a multi-location, multi-entity, distributed, or operationally complex business environment.
• Strong understanding of accounting operations, internal controls, month-end close, and transaction processing.
• Demonstrated ability to build processes, implement controls, and improve operational efficiency.
• Advanced Excel skills, including formulas, data analysis, reconciliations, and large data set management.
• Strong systems aptitude and experience with ERP, expense management, close management, payroll, billing, banking platforms, or comparable tools.
• Comfort contributing directly to the work while helping build toward a scalable team structure.
• Strong communication, collaboration, and stakeholder management skills.
• Willingness and ability to travel approximately 20%.

Nice To Haves

• CPA, MBA, or other advanced finance/accounting credential preferred.
• Experience with Sage, Ramp, FloQast, Albi, ADP, Bill.com, banking platforms, or comparable systems.
• Experience building or transforming a shared services function.
• Experience in restoration, construction, specialty services, home services, multi-location services, or other operationally complex industries.
• Private equity-backed, acquisition-oriented, or high-growth company experience.
• Experience integrating acquired businesses into standardized accounting and finance processes.

Responsibilities

• Design, implement, and scale Guardian’s shared services function across accounting and finance operations.
• Establish clear ownership, service-level expectations, workflows, escalation paths, and performance metrics.
• Initially serve as a hands-on operator while building scalable processes, playbooks, and infrastructure.
• Evaluate future staffing needs and support the buildout of a shared services team as the function grows.
• Partner with corporate accounting, regional controllers, finance, operations, and local office teams to drive consistent execution.
• Support integration of new locations, offices, and acquired businesses into standardized finance and accounting processes.
• Oversee and improve shared services processes across the full accounting operations lifecycle, including: Accounts payable, Accounts receivable, Billing support, Cash application, Collections support, Payroll support, Procurement support, Vendor management support, Customer and job-level transaction support, Bank activity and banking platform workflows, Month-end close support, Reconciliations and supporting schedules, Audit and documentation support.
• Develop, document, and maintain standard operating procedures across shared services processes.
• Identify gaps, inconsistencies, and control weaknesses in current workflows.
• Implement scalable processes that improve accuracy, timeliness, visibility, and accountability.
• Strengthen documentation, approval workflows, audit trails, and segregation of duties.
• Create and monitor KPIs related to transaction processing, close support, backlog, exceptions, accuracy, and service levels.
• Drive continuous improvement across finance operations and shared services workflows.
• Serve as a power user and process owner across Sage, Ramp, FloQast, Albi, ADP, Bill.com, banking platforms, and related tools.
• Use highly sophisticated Excel skills to analyze data, reconcile activity, identify issues, and support decision-making.
• Improve system workflows, data quality, reporting, and automation opportunities.
• Partner with internal stakeholders to improve integration between systems and reduce manual work.
• Support training and adoption of finance systems across corporate and local teams.
• Support timely and accurate completion of month-end close activities.
• Coordinate with accounting leadership and regional controllers to ensure close-related shared services tasks are completed on schedule.
• Support reconciliations, accruals, AP cut-off, AR activity, payroll-related items, and other close processes.
• Help maintain close discipline through FloQast or other close management tools.
• Assist with preparation and organization of support for audits, reviews, and internal reporting needs.
• Work closely with regional and local teams to understand current processes and implement practical improvements.
• Partner with operations leaders to ensure finance workflows support business needs without sacrificing control or consistency.
• Travel to company offices as needed to assess processes, train teams, implement changes, and support adoption.
• Serve as a key liaison between corporate accounting and field-level finance operations.

Benefits

• Health, Dental, and Vision Insurance
• 401K Plan with company match
• Paid Time Off
• Competitive Compensation: A comprehensive package that includes health, vision, dental, and retirement plans to support your financial and personal well-being.
• Work-Life Balance: Hybrid work options designed to provide flexibility while fostering collaboration and connection with your team.
• Collaborative Culture: Be part of a mission-driven team that values innovation, teamwork, and meaningful impact.
• Professional Growth: Thrive in an entrepreneurial environment where you’ll take on diverse challenges, gain hands-on experience, and have opportunities to shape your role as the company grows.

What This Job Offers

• Job Type: Full-time
• Career Level: Director