Director of Services- DSD

Vinfen • Cambridge, MA

6d • $115,000 - $120,000 • Onsite

About The Position

The Director of Service will provide senior leadership for the planning, development, and implementation of program services. Exercise significant judgment and initiative; anticipate and positively react to clinical, organizational, and administrative issues and concerns from internal and external constituents. Ensure high quality, day, and/or clinical rehabilitation and habilitation support services for a segment of the organization's programs.

Requirements

• Knowledge of human services relative to current assignment
• Ability to provide leadership and team management to staff
• Knowledge of funding sources and project development opportunities
• Excellent writing skills
• Good proposal development skills
• Knowledge of operations management procedures and practices
• Knowledge of financial management practices in human service organizations
• Sensitivity to cultural, religious, racial, disability, and gender issues
• Knowledge and use of advocacy techniques
• Knowledge of risk management
• Ability to negotiate, mediate and resolve conflicts
• Knowledge and use of different communication and learning styles
• Knowledge of organizational, strategic, team, collaborative skills
• Knowledge of empowerment and self-advocacy techniques
• Knowledge of formal and informal assessment practices
• Knowledge of participatory planning techniques
• Knowledge of crisis intervention techniques
• Knowledge of human, legal, civil rights, community, and other resources
• Ability to balance many competing priorities
• Ability to work in a professional and confidential capacity
• Knowledge of personal computer applications and equipment
• Knowledge of documentation requirements
• A minimum of ten years' experience in progressively responsible human services functions, of which seven years have been in a supervisory capacity.
• A high school diploma or equivalent is required
• May be called on to drive for Vinfen using either a Vinfen van or personal vehicle.
• A valid driver's license must be presented at the time of employment.
• Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.
• If driving, must maintain a safe driving record, which is subject to annual checks.
• If using a personal vehicle, must possess and maintain adequate insurance.

Nice To Haves

• Master’s degree in Human Services, Psychology or related preferred.

Responsibilities

• Direct and manage the activities of Program Directors and other senior operations staff in the work group.
• Hire staff appropriate to the position.
• Utilize staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
• Manage staff performance.
• Provide direction, training, and coaching; conduct performance planning and review sessions; provide guidance on career development; implement recognition and rewards programs.
• Apply counseling, disciplinary, and corrective action programs, as necessary.
• Develop contract budgets.
• Analyze expense and revenue reports; justify variances; track and resolve issues in conjunction with Program Directors and finance staff, including making program adjustments when necessary.
• Oversee regulatory, accreditation, and quality improvement activities.
• Envision, design, and develop new programs and initiatives.
• Develop new business plans, contract/grant proposals to expand funding base.
• Present at professional conferences and workshops and prepare articles for professional journals.
• Provide consultation to other parties, as needed.
• Serve as primary liaison to funding agencies regarding fiscal, administrative, and service related issues.
• Assess funding agency and community needs and propose solutions.
• Exercise considerable discretion in the allocation of resources.
• Develop systems and procedures for the effective and efficient operation of the work group.
• Manage communication to field managers.
• Maintain and enhance staff knowledge on human services issues and trends, such as techniques and tools available.
• Participate in the creation of corporate-wide initiatives and systems.
• Perform other related duties, as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED