Director of Security

Titan Security Group • Chicago, IL

1d • Onsite

About The Position

Titan Security is seeking an executive-level, strategic Security Director to oversee physical security, risk management, and operational leadership for a 38-story, 750,000+ sq. ft. Class A office tower in Chicago's Central Loop. Managing an on-site team of 8 security professionals, this leader serves as the primary liaison between security operations, property management, corporate leadership, and local emergency services to ensure a safe, high-end environment for commercial tenants and visitors.

Requirements

• Minimum of 7 years of managerial and policy-making experience in law enforcement or contract security management.
• Ability to obtain and maintain a valid Permanent Employee Registration Card (PERC).
• Proficient in Excel with the ability to create and manage budgets and budget variance reports.
• Excellent English verbal and written communication skills (bilingual is a plus) with the ability to address policy and operational questions concisely to ownership.
• Strong qualitative, quantitative, and time-management abilities.
• Ability to stand for extended periods, perform indoor/outdoor foot patrols in all weather conditions, and lift/push/pull up to 50 lbs.
• Must pass pre-employment drug screen and criminal background check.
• Must maintain a reliable contact phone number.

Nice To Haves

• High-rise Class A commercial office tower experience and extensive contacts within the local law enforcement community strongly preferred.
• Degree in Criminal Justice, Law Enforcement Management, or related field (or equivalent experience/education) preferred.
• Professional certifications in Security Management (CPP or similar) preferred.
• Experience with workforce management and scheduling platforms preferred.

Responsibilities

• Serve as the primary on-site subject matter expert for security operations, interacting directly with property ownership and corporate leadership.
• Build, improve, and maintain effective, high-trust relationships with both the client and on-site staff.
• Coordinate necessary support services to effectively manage the site, meet or exceed financial and operational goals, and deliver exceptional customer service.
• Develop, prepare, and compile reports, memos, and documentation pertaining to personnel activities, security metrics, and account trends.
• Directly manage, lead, and support a team of 8 security officers, site leads, and shift supervisors—including hiring, scheduling, payroll tracking, and performance evaluations.
• Conduct annual performance reviews and manage performance tracking, disciplinary actions, and staff development initiatives.
• Partner with HR and operations management on onboarding, training, personnel file integrity, and workforce management systems.
• Track and manage company equipment in the field (technology, vehicles, etc.) to ensure proper usage in accordance with company policies.
• Ensure high-quality physical security services across all 38 floors, tenant amenity spaces, retail corridors, and connected parking facilities.
• Appropriately handle and lead initial responses to all escalated security issues or emergency situations.
• Maintain comprehensive knowledge of federal, state, and local guidelines relative to contracted services.
• Drive a culture of safety, accountability, and customer service that reflects company and client values.

Benefits

• Competitive Salary: Base Salary: $78K - 83K, plus discretionary year-end bonus potential.
• Comprehensive Healthcare: High-quality Medical, Dental, Vision, Life, and AD&D insurance options (including optional supplemental coverage).
• Generous Paid Time Off: Accrued paid vacation, personal days, and paid holiday coverage to support work-life balance.
• Retirement Savings: 401(k) plan.
• Career Growth & Advancement: Continuous, skills-enhancing training programs and clear pathways for leadership advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Associate degree