Director of Security Operations

Services for the Underserved•New York, NY

4d•Onsite

About The Position

The Real Estate team at S:US is tasked with maintaining and expanding S:US’ large and diverse Real Estate portfolio, consisting of over 100 residential buildings and 10 offices and clinics. Our team’s goal is to fulfill S:US’ commitment to reducing homelessness and providing a life of purpose by ensuring all of our residents have a safe, clean, affordable place to call home, and all our staff have the right work environment to carry out the mission. This is an exciting time for S:US as we have a dynamic and growing pipeline of affordable and supportive housing, with 700 units in construction and another 1000 in predevelopment. S:US is among the two largest providers of supportive housing in New York State, and among the largest nationally. After surveying all buildings, the person will be responsible for developing an overall security plan for all S:US Facilities. In addition, the person will oversee security operations for all S:US buildings. Finally, the person will supervise all 3rd party security companies and negotiate and manage security contracts.

Requirements

High school diploma or equivalent required.
8+ years of comparable experience.
At least 3-5 years of managerial experience in directing security operations of a similar sized organization or company.
Must be proficient in Microsoft Office applications.
Familiar with Yardi or similar industry-based database.
Knowledge of multiple CCTV systems and access control systems.
Exemplary customer service skills.
Must display ability to complete tasks/projects on-time.
Strong analytical skills.
Strong attention to detail.
Knowledge of de-escalation and problem solving.

Nice To Haves

College preferred.
Bachelor's Degree.
Military or Law enforcement experience Preferred.

Responsibilities

Develop a vision for the Security operations at S:US and presents said vision and framework to supervisor and other stakeholders for input, discussion and approval within the first 6 months.
Visit all S:US properties to develop/evaluate security plans, beginning with high activity sites.
Develop plan for security at Starhill campus, including public park, within first 12 months.
Negotiate all contracts with outside security vendors (currently 4 companies covering 40+ sites).
Develop procedures for assigning, training and supervising security guards at S:US properties.
Develop procedure for approving 3rd party security time sheets.
Maintain high level communication with outside security companies to ensure quality service.
Conduct security survey for future S:US real estate projects.
Review blueprint on new construction.
Liaise with local law enforcement on all properties, as needed.
Working with IT Dept. and S:US real estate partners, reviews and recommends on site CCTV Systems.
Work closely with AVP of IT Ops, Vice President of Affordable Housing, VP for Real Estate, Chief Program Officer Property and Program staff, as well as other Support Services staff.
In coordination with QA Dept. responds to major incidents.
Respond to court appearance notice for testimony.
Attend tenant meetings as needed.