About The Position

Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with seven specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value. The Security team protects Atmosera, our clients, and the platforms we operate. We own our security program, incident response, and the controls that earn customer trust. We partner closely with Engineering, Delivery, and IT and treat security as a team sport. Your Impact You are joining us to Atmosera is seeking an experienced Director of Security Operations to lead and continuously mature our Microsoft-native Managed Extended Detection and Response (MXDR) practice. This executive leadership role is responsible for delivering exceptional security operations while driving operational excellence, client satisfaction, service scalability, and business growth. The Director of Security Operations serves as the operational leader of our 24x7x365 Security Operations Center, ensuring consistent, high-quality delivery of managed security services across our client portfolio. This leader is responsible for building repeatable processes, developing high-performing teams, driving automation and AI adoption, and ensuring that every operational decision aligns with Atmosera's strategic business objectives. Your day-to-day will include: Security Operations Leadership - Lead the day-to-day operation of Atmosera's 24x7x365 SOC Operational Excellence - Continuously improve the maturity, scalability, and consistency of security operations Managed Security Service Delivery - Own operational delivery of Atmosera's MXDR services Executive Client Leadership - Serve as the executive operational leader for client-facing security operations. Microsoft Security Operations - Provide technical leadership across Microsoft's security ecosystem including: Defender XDR, Sentinel, Defender for Cloud, Defender for Endpoint, Defender for Office 365Entra ID Protection, Purview, Security Copilot Incident Response & Threat Operations - Lead operational readiness for incident response Strategic Security Operations - Align Security Operations with Atmosera's Strategic Security Program supporting frameworks including: NIST CSF, Microsoft Cloud Security Benchmark (MCSB), ISO 27--1, Mitre Attack Team Leadership & Talent Development - Recruit, develop, mentor, and retain high-performing security professionals Business & Operational Performance - Understand the financial drivers of managed security services Metrics, Reporting & Continuous Improvement - Establish and monitor operational KPIs including: SLA/SLO attainment, MTTD, MTTR, Analyst utilization, Automation adoption, Client satisfaction, Operational efficiency, Alert quality, Secure posture improvement, Service profitability Success in this role requires significantly more than technical cybersecurity expertise. The ideal candidate possesses exceptional operational maturity, executive presence, strong situational awareness, and sound business judgment. They understand that security operations exist to reduce client risk while simultaneously improving operational efficiency, strengthening client trust, and enabling sustainable business growth. What Success Looks Like We measure success by results and alignment. Here is how we define a “win†for this role: After 90 Days Complete onboarding, shadow active engagements, and produce a written audit of current Security workflows with three prioritized opportunities. After 6 Months Own and ship one cross-functional initiative end-to-end that demonstrates the value of the Director of Security Operations role. After 1 Year Deliver a 20%+ improvement in a primary Security KPI and codify a repeatable playbook adopted across teams.

Requirements

  • 8+ years in Cybersecurity
  • 5+ years leading enterprise Security Operations or Managed Security Services
  • Demonstrated ability to run repeatable processes with strong attention to detail and a bias toward documentation.
  • Skilled at translating complex topics into clear updates for technical and non-technical audiences alike.
  • Comfortable working seamlessly across remote, cross-functional teams to keep work aligned and momentum high.
  • Uses data and customer signal to identify root causes and propose scalable, high-impact solutions.

Nice To Haves

  • CISSP
  • CIS<
  • CCSP
  • Microsoft Certified Cybersecurity Architect Expert
  • Microsoft Certified Security Operations Analyst
  • Microsoft Certified Identity and Access Administrator
  • ITIL Foundation or ITL Managing Professional

Responsibilities

  • Lead the day-to-day operation of Atmosera's 24x7x365 SOC
  • Continuously improve the maturity, scalability, and consistency of security operations
  • Own operational delivery of Atmosera's MXDR services
  • Serve as the executive operational leader for client-facing security operations.
  • Provide technical leadership across Microsoft's security ecosystem including: Defender XDR, Sentinel, Defender for Cloud, Defender for Endpoint, Defender for Office 365Entra ID Protection, Purview, Security Copilot
  • Lead operational readiness for incident response
  • Align Security Operations with Atmosera's Strategic Security Program supporting frameworks including: NIST CSF, Microsoft Cloud Security Benchmark (MCSB), ISO 27--1, Mitre Attack
  • Recruit, develop, mentor, and retain high-performing security professionals
  • Understand the financial drivers of managed security services
  • Establish and monitor operational KPIs including: SLA/SLO attainment, MTTD, MTTR, Analyst utilization, Automation adoption, Client satisfaction, Operational efficiency, Alert quality, Secure posture improvement, Service profitability

Benefits

  • Competitive Salary
  • Generous 401(k) Plan with 100% company match on contributions up to 4% of salary
  • Performance-Based Compensation with bonus potential
  • 100% Employer-Paid Health, Vision, and Dental Insurance for employees
  • Company-Paid Life, AD&D, Short and Long-Term Disability Insurance
  • Generous Paid Time Off (PTO) - three weeks
  • 11 Paid Holidays
  • Community Service Leave
  • Employee Recognition and Reward Program
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