Director of Security Operations (83517)

Inter-Con Security Systems•Baton Rouge, LA

18h

About The Position

The Director of Operations will plan, direct, coordinate, and oversee operations activities, ensuring contract and company compliance, development and implementation of efficient operations and cost-effective systems to meet current and future needs of Inter-Con Security Systems and designated Inter-Con Security Systems agreements, including field personnel assigned to those agreements.

Requirements

Excellent verbal and written communication skills.
Knowledge and familiarity with security in healthcare facilities
Strong supervisory and leadership skills.
Extensive knowledge of the principles, procedures, and best practices in the industry.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Bachelor’s degree in Business Administration, Logistics, Engineering, or other industry-related field required.
At least 10 years of security-related experience including three years in upper management required.

Responsibilities

Recruits, interviews, hires, and trains management-level staff in the department.
Oversees the daily workflow of designated contract managers and their teams.
Oversees the daily workflow of the department.
Provides constructive and timely performance evaluations.
Administers internal control programs, as designated by the Vice President, to facilitate operational and administrative requirements of contracts assigned.
Receives and executes, on behalf of the Vice President, such technical directions as may be issued and received from client points of contacts, within contract terms and conditions.
Maintains high standards of competence through such instruction and training for the security forces under their charge as directed by the Vice President and relevant contract terms.
Handles discipline and termination of employees in accordance with company policy.
Establishes, implements, and communicates the strategic direction of the organization’s operations division.
Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
Collaborates with other divisions and departments to carry out the organization’s goals and objectives.
Coordinates directly with the contract client representatives/leadership and assigned contract managers.
Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization’s business plan and vision.
Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.
Presents periodic performance reports and metrics to the chief executive officer and other leadership.
Maintains knowledge of emerging technologies and trends in operations management.
Identifies training needs and ensures proper training is developed and provided.
Performs other related duties as assigned.