Director of School Operations

Legacy Traditional Schools•San Antonio, TX

1d•Onsite

About The Position

The Director of School Operations (DSO) plays a mission-critical role in creating a school environment where students and teachers can thrive. As the operational leader of the campus and partner to the Principal, the DSO ensures that every system — from facilities and safety to staffing, enrollment, and budget execution — functions efficiently, strategically, and in alignment with school goals. This role drives continuous improvement through data and Lean practices, fosters a culture of accountability and service across non-instructional teams, and directly supports school growth by enhancing the student and family experience. Through this work, the DSO helps remove barriers to learning and ensures all students have access to safe, welcoming, and high-functioning schools.

Requirements

Master’s degree in Business Administration, Operations Management, Education Leadership, Public Administration, or a related field.
Minimum of 3 years in a leadership role in operations or school administration.
At least 2 years of experience managing cross-functional teams and overseeing complex projects or systems.
At least 2 years of experience using data and structured routines to drive process improvement and operational efficiency.
Must pass Texas Education Agency (TEA) fingerprinting and background check.
Texas Principal Certification.

Nice To Haves

Experience working in a charter school or K–12 public school system.
Formal training or certification in Lean Six Sigma or related continuous improvement frameworks.
Experience with student recruitment, enrollment growth strategies, or community engagement initiatives.
Experience with Texas school systems (TEA, PEIMS, compliance) preferred.

Responsibilities

Oversee day-to-day campus operations across facilities, food service, technology, and front office systems.
Ensure safe, clean, and well-maintained physical environments that support learning and comply with all regulatory standards.
Manage vendor relationships, procurement, and logistics to optimize efficiency and minimize disruptions to instruction.
Align resources with academic priorities through purchasing.
Co-lead school-wide strategic planning alongside the Principal, driving operational goals that support student outcomes.
Use data dashboards, daily huddles, and KPI reviews to track performance and quickly resolve issues.
Apply Lean principles such as 5S and root-cause analysis to streamline processes and reduce waste.
Design and maintain systems that promote continuous improvement, accountability, and cross-functional collaboration.
Ensure full compliance with health, safety, and workplace regulations, including training, reporting, and inspections.
Oversee campus safety protocols including emergency plans, drills, and arrival/dismissal logistics.
Maintain compliance with operational audits, state/federal grants, and funding requirements.
Coordinate with local authorities, first responders, and regulatory agencies as needed.
Hire, train, and manage non-instructional staff, ensuring role clarity, operational excellence, and a strong service culture.
Set performance goals, conduct evaluations, and coach team members toward continuous growth and improvement.
Foster a culture of high expectations, ownership, and customer service across all operations functions.
Model professional leadership through clear communication, reliability, and solution-oriented problem-solving.
Lead campus-based enrollment strategies in partnership with the Principal and Marketing team to meet or exceed targets.
Host recruitment events, open houses, and school tours that showcase the school’s mission and culture.
Build relationships with local partners, businesses, and community groups to support visibility and enrollment growth.
Oversee and support Parent Volunteer Organization (PVO) engagement and campus events.