High School: Director of School Operations - Greater Boston, MA (2026-2027)

KIPP Massachusetts Public Charter Schools•Lynn, MA

10d•Onsite

About The Position

KIPP Academy Lynn Charter School is seeking a talented, committed, and culturally competent Director of School Operations (DSO) who will report to the Managing Director of Operations. As the operational leader of the school, the DSO is critical to the success and efficiency of running the campus. This position is central to the realization of our mission as it provides the School Leader, Assistant Principals (APs), and educators the opportunity to focus almost exclusively on teaching and learning within the schools. The Director of School Operations will, therefore, be an individual who embraces innovation and continuous improvement, is willing to get their hands dirty, and relishes the challenge of finding innovative ways to work smarter and more efficiently, all in support of helping cultivate a culture of joy of teaching and learning within our schools. As such, the DSO is also a part of the school’s culture by supporting students when needed, managing the school-based operations team, including outside vendors, and serving on the school leadership team. DSOs and school leaders maintain consistent school-wide systems and procedures - academic, behavioral, cultural, logistical - designed to permit teachers to do their best work. Ultimately, the DSO supports our school team in amplifying our children’s potential by creating a school experience that helps affirm, value, and challenge students each day.

Requirements

Deep alignment with KIPP MA’s mission and values, including the unwavering belief in the high potential of all students
Prior leadership and management experience
Successful team leadership and strong record of results
Experience working with underserved communities, families, and/or students
Excellent organizational and communication skills
Friendly and able to work well with others in a fast-paced environment
Ability to multitask and work within an ambiguous, fast-moving environment while driving toward clarity and solutions
Extreme flexibility with a strong work ethic and an entrepreneurial spirit to accommodate high levels of responsibility and multiple priorities
Computer and financial literacy, including Microsoft Word, Excel, and Google platforms
Bachelor’s degree required
Pass Criminal Background Checks

Responsibilities

Manages the School Operations Leadership & Operations Team
Develops the school-wide operation's vision that supports and operationalizes the academic and cultural vision of the school in partnership with the School Leader and the regional leadership teams
Plays a leadership role in the school’s strategic and annual planning and budgeting processes
Hires, manages, coaches, and develops school operations team members and holds them accountable to goals and outcomes
Works closely with the School Leader to develop the school’s annual budget
Actively manages the school budget throughout the year by participating in monthly budget meetings with the regional Finance team to review budget variances, actively monitoring school spending, and proactively seeking opportunities to ensure spending is always aligned to the school’s academic priorities
Manages the school purchasing process by establishing clear systems for staff to request items, placing orders with vendors, tracking delivery, and coding and submitting purchases orders, invoices, and reimbursement requests
Manages the school payment process for activity fees, testing, and other miscellaneous payments
Approves school purchases under a specific financial threshold
Serves as the first school-based point of contact regarding finance and works with the regional Finance team to ensure financial compliance and reporting
Works with the Facilities Manager to ensure facility issues are properly handled, including maintenance, managing staff/vendors, and campus safety
Manages all aesthetics and staff room supplies throughout the facility
Ensures that the main office is neat, organized, welcoming and has all important family-facing materials
Serves as the eyes and ears of the school to ensure that all school operations run seamlessly each and every day, proactively problem solving and developing systems where needed
Oversees all aspects of food service, including quality, managing staff/vendors, meal tracking, and compliance
Manages the logistics of meal delivery (breakfast, lunch, snacks) including staff duty schedules and cafeteria schedules and routines
Oversees all aspects of transportation including vendor management, arrival and dismissal procedures, and setting and managing staff duty schedules
Owns logistics of communications and external relations through family letters, weekly staff notes, surveys, and visitors
Owns all logistics (e.g. transportation, lodging, meals, staffing plan, etc.) of all off-site field trips and all on-site special events (Report Card Nights, Performances, Graduation, staff celebrations, etc.)
Serves as the point person for hosting visitors on school tours
Ensures that students and staff have access to needed technology and works with regional Tech Team to plan technology-related enhancements
Leads the school opening/startup process each year to ensure that doors are ready to open by ordering furniture, equipment, instructional supplies, and ensuring that student services (e.g. food service, transportation) are ready to go
Manages the school’s supply and asset inventory (e.g. computers, textbooks)
Manages systems for and maintains accurate student data and information in compliance with federal, state, regional and school expectations
Manages the coverage of classes/duties for staff that miss work and manages the process by which teachers seek coverage for absences
Works with the School Leadership Team to manage the logistical elements of all major student assessments (i.e. ACT, MCAS, etc.)
Manages logistics of report cards/progress reports/transcripts
Develops, prepares, and schedules courses for teachers and students each year
Builds relationships with both educators, students, and families
Develops and manages student recruitment strategy to ensure that the school begins the academic year with full classes
Maintains enrollment at or above pre-determined enrollment numbers throughout the year
Ensures that family info sessions, school tours, and the lottery and enrollment process are tightly planned and executed
Ensure that the school is prepared for emergencies by conducting all drills and training staff on emergency plans
Partners with regional Human Resources/Talent on the new hire process (e.g. interviews, new hire offer letters, onboarding)
Partners with regional Human Resources/Talent to ensure that school staff have complete, current, and accurate employee files and certifications; all personnel interacting with students have background checks on file; and schools comply with all areas of legal compliance (e.g. Human Resources, FERPA, etc.)
Collects all items from terminating employees and partners with the regional human resources team on any action items surrounding the exit logistics
Tracks time off data from school based staff and assess leave trends
Communicates leave needs and critical dates to the Human Resources team and assists in the facilitation of employee leaves
Embody KIPP MA’s Code of Conduct by acting with integrity, leading with humanity, centering self-awareness and critical consciousness, taking personal responsibility, and engaging productively
Participate and engage in regional professional development and community events as required
Occasionally engage in other duties as assigned that staff will engage in to help promote a positive and safe learning environment and culture.