Director - School Based Health Services

Moses/Weitzman Health System•Middletown, NJ
•Onsite

About The Position

The Director of School Based Healthcare Services leads daily operations and programmatic services for a large school-based health program with more than 150 centers throughout Connecticut, delivering medical, dental, and behavioral health services. The Director works with clinical and organizational leadership to achieve clinical and business goals, guide staff, support school partnerships, and ensure compliance with regulatory and organizational standards. The role sets performance objectives, monitors and improves operational performance, prepares operational and financial reports, and maintains collaborative relationships with school officials, funders, parents, and community stakeholders. The Director oversees student enrollment and outreach, grant applications and reporting, departmental performance measures, and improvement initiatives. The role also supports coordinated clinical workflows, develops staff, manages operational processes, and helps open new school-based locations. The Director represents and advances the school-based health center model through partner engagement and presentations as requested. The position is based at the Middletown administrative building and involves regular regional travel throughout Connecticut.

Requirements

  • Bachelor’s degree in a relevant discipline.
  • At least five years of experience in a healthcare services setting, including program oversight and outreach.
  • At least three years of managerial experience.
  • Excellent problem-solving and decision-making skills.
  • Ability to work efficiently in a fast-paced, high-pressure environment.
  • Skill in developing processes and implementing and improving procedures and workflows.
  • Superior judgment.
  • Proficiency with Microsoft Office Suite.
  • Strong oral, public speaking, presentation, written, and negotiation skills, with ability to communicate effectively at all organizational levels.
  • Reliable access to an automobile and a valid driver’s license.

Nice To Haves

  • Master’s degree preferred.
  • Knowledge of school-based health strongly preferred.

Responsibilities

  • Work with executive, clinical, operational, finance, and business intelligence leaders to provide high-quality, cost-effective access to school-based care.
  • Develop and maintain collaborative partnerships with school administrators and other school and community stakeholders.
  • Track and display departmental key performance indicators and identify opportunities for program growth, increased visits, and grant funding.
  • Collaborate with clinical staff to support coordinated care, strengthen workflows, and improve the quality and effectiveness of services.
  • Track student enrollment and outreach goals; ensure operational reports are accurate and distributed for review and follow-up.
  • Work with the Grants department to identify, prepare, and submit grant applications and ensure timely, accurate grant reporting.
  • Serve as liaison among school-based health staff, school administration, and CHC leadership; manage relationships and contracts.
  • Participate in hiring and training, facilitate orientation, and coordinate introductory meetings with school staff.
  • Facilitate process-improvement initiatives and ensure staff training on new or updated workflows.
  • Maintain compliance with accreditation, licensure, and recognition programs, including HRSA, DPH, and Joint Commission requirements.
  • Complete and ensure timely submission of DPH and district quarterly program reports.
  • Coordinate successful and timely openings of new school-based locations, including facility renovations, technology setup, equipment, furniture, supplies, and communications.
  • Visit schools to build rapport, strengthen partnerships, report data to external partners, and stay informed about changes in need or demand.
  • Participate in and develop school and community committees that promote student wellness.
  • Collect and analyze feedback and performance data to identify improvement opportunities.
  • Participate in strategic planning and recommend initiatives to improve student, parent, and stakeholder engagement and satisfaction.
  • Recruit, onboard, and offboard staff; create training and shadowing schedules and introductory communications for new hires.
  • Manage assigned staff time and attendance, evaluate performance, complete reviews, and provide feedback.
  • Hold regular individual and team meetings and foster a strong, collaborative team.
  • Manage operational workflows and collaborate regularly with executive, operations, HR, and senior leadership.
  • Perform other duties and responsibilities as necessary.

Benefits

  • Eligible employees may have access to health and wellness benefits, retirement savings opportunities, paid time off, professional development and tuition assistance programs, employee assistance resources, flexible work arrangements where applicable, and other company-sponsored benefits. Offerings and eligibility may vary.
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