Director of Sales

Pyramid Global Hospitality•Chelsea, MA

1d•Onsite

About The Position

The Director of Sales (DOS) is responsible for leading the overall sales strategy for the DoubleTree by Hilton Boston–Chelsea, a full‑service branded hotel serving the Greater Boston market. Reporting directly to the General Manager and working closely with Hilton’s regional and brand sales leadership, this role is accountable for driving topline revenue performance across group, corporate transient, catering, and leisure segments. Located just minutes from downtown Boston and major demand generators, the hotel requires a strong, hands‑on sales leader who understands how to compete in a dense, high‑compression urban market. The DOS will play a critical role in strengthening account production, growing group base, and maximizing brand resources to increase overall market share. This is a highly visible, hands‑on leadership role and a key member of the hotel’s leadership team. The Director of Sales balances strategic planning with active selling, team leadership, and close collaboration with Revenue Management. The ideal candidate brings proven experience in branded, full‑service urban hotels, with a strong track record of driving group and corporate business in competitive metropolitan markets. Success in this role requires analytical rigor, relationship‑driven selling, and the ability to lead performance in a fast‑paced Boston lodging environment.

Requirements

Bachelor’s degree preferred in Hospitality Management, Business, Marketing, or a related field.
Minimum of 5 years of progressive hotel sales experience, with at least 2 years in a senior sales leadership role (DOS or DOSM) at a full‑service branded hotel.
Strong background driving group, corporate transient, and catering revenue within competitive urban or gateway markets; Boston or Northeast experience strongly preferred.
Proven ability to build and manage strategic accounts while actively participating in direct selling efforts.
Experience working within a major global hotel brand sales structure, with proficiency in branded CRM and sales systems (Hilton RMS/OnQ knowledge preferred).
Highly collaborative, results‑oriented leader with excellent communication, presentation, and negotiation skills.
Analytical thinker comfortable using data to inform strategy, forecasts, and market positioning.
High‑energy professional who thrives in a performance‑driven, fast‑paced environment.

Responsibilities

Lead and oversee all sales efforts for the hotel, with a strong focus on group, corporate transient, catering, and leisure demand.
Develop and execute an annual Sales Business Plan aligned with hotel revenue objectives, brand initiatives, and ownership goals.
Actively solicit new business through direct selling, prospecting, inbound and outbound sales efforts, site tours, client entertainment, tradeshows, and local market engagement.
Build, manage, and grow key corporate, association, SMERF, and negotiated accounts, with an emphasis on repeat and base‑building business.
Partner closely with Revenue Management to align sales strategy with pricing, yield, and market‑mix decisions that maximize profitability.
Lead, coach, and mentor the sales team, establishing clear expectations, measurable goals, and accountability for performance.
Collaborate with Hilton brand partners to ensure brand‑aligned sales strategies, participation in national and regional initiatives, and optimal use of brand tools.
Develop and maintain strong relationships throughout the Greater Boston business community, including corporations, universities, medical institutions, government agencies, and destination partners.
Deliver accurate forecasting, reporting, and performance analysis to the General Manager, ownership, and corporate leadership.
Participate as a key member of the hotel’s leadership team, contributing to overall strategy, culture, and commercial success.