Director of Sales

Caraway Home • New York, NY

34d • Remote

About The Position

As Director of Sales, you will partner closely with the Chief Strategy & Commercial Officer to shape and execute Caraway Home's growth across retail, wholesale, and new channels. You will own and expand a portfolio of key strategic accounts in Mass and Club, while driving the identification and launch of new partners across mass, club, and grocery. You'll play a central role in building out new product categories across emerging retail channels and work with the Leadership team to inform Caraway's long-term retail strategy and organizational priorities across the full product portfolio.

Requirements

• 8+ years of experience in sales or account management, within the retail or consumer goods industry.
• Proven experience with managing, selling through, and building retail partner accounts, with a strong understanding of the home goods or lifestyle products market.
• Excellent presentation skills with an eye for detail and the ability to tailor content to various retail audiences.
• Strong organizational skills and ability to prioritize multiple tasks effectively.
• Data-driven and analytical mindset, with a solid understanding of retail sales metrics.
• Ability to work collaboratively with senior leadership and across departments.
• Entrepreneurial spirit with a proactive approach to identifying and creatively solving business challenges.
• Creatively connects customer insights to retail strategy, using a deep understanding of consumer behavior to inform account planning and drive results.

Responsibilities

• Own senior-level relationships across Caraway's mass, club, and grocery accounts, ensuring alignment on joint business priorities, growth plans, and long-term partnership success.
• Manage day-to-day communication and account needs, serving as the primary point of contact across sales, marketing, support, and operational matters.
• Partner with the Chief Strategy & Commercial Officer to develop and execute account strategy, channel prioritization, and long-term retail and business development plans.
• Collaborate with Caraway's Leadership team to define and drive retail, omnichannel, and business development strategy — aligning channel priorities with broader company goals.
• Lead account- and channel-level growth initiatives, translating company objectives into scalable, account-specific programs.
• Develop, execute, and continuously refine customized growth plans for existing and new accounts, grounded in sales performance and consumer insights.
• Engage accounts at both the HQ and field level to deepen relationships, uncover opportunities, and accelerate growth.
• Leverage performance data and market insights to inform decisions across assortment, merchandising, and channel expansion.
• Collaborate cross-functionally to develop and implement a cohesive retail merchandising strategy that aligns with brand goals and customer needs.
• Lead end-to-end negotiations and structuring of new partnerships, ensuring strong commercial outcomes and brand alignment.
• Drive channel-specific sales strategies, plans, and promotional frameworks to expand Caraway's presence across mass, club, grocery, and new channels.
• Prepare and deliver compelling business proposals, sales presentations, and collateral for new and existing retail and business development opportunities.
• Evaluate new opportunities through both a strategic and financial lens, ensuring alignment with the brand's long-term omnichannel goals.
• Oversee retail reporting, performance tracking, and business review cadences to drive accountability and strategic decision-making.
• Prepare presentation materials, sales reports, and internal documents required for effective selling and stakeholder communication.
• Provide strategic direction and guidance to internal teams supporting retail accounts — including marketing, operations, merchandising, and finance.
• Build scalable processes, tools, and frameworks to support retail growth and channel expansion.

Benefits

• Equity
• 401k with a 3% company match
• Comprehensive medical, dental + vision coverage options with generous employer contributions
• Access to FSA/HSA/Dependent Care FSA’s
• Up to 12 weeks of fully paid parental leave, depending on tenure
• Access to additional fertility care services via KindBody
• Stipend for home office setup (MacBook or PC provided)
• Annual reimbursements for workspace elevation
• Fully Remote work environment
• Monthly reimbursements for coworking space
• Monthly virtual events, company-wide offsites, and Caraway swag
• Annual reimbursements for professional development
• Unlimited PTO
• 11+ paid annual holidays
• Quarterly wellness days
• Monthly wellness reimbursements
• Employee discount on all Caraway Home products
• Complimentary product as a new hire + continuous to expand your Caraway Home collection.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed