Director of Sales - The Franklin Johns Creek

Franklin Companies•Johns Creek, GA

16h•Onsite

About The Position

The Franklin Johns Creek is a beautiful retirement community offering assisted living and memory care services in Johns Creek. As the new operator of this wonderful community, Franklin prides itself on a People First Culture and a focus on serving our residents with excellence. For over 10 years, Franklin has developed and operated senior housing communities in Texas. The recent acquisition in Johns Creek is part of our growth plan for 2026 and beyond. We specialize in operating Independent Living, Assisted Living, and Memory Care communities, because we love serving senior adults and if you are looking to join a team of dedicated professionals, who want to be proud of their company, make a difference in the lives they serve, and enjoy an environment where employees are valued and appreciated, we want to talk with you. We are looking for an experienced Sales Director who wants to make a difference to serve as our next Director of Sales & Marketing. This position is responsible for occupancy development and working with prospective residents to ensure their move-in experience exceeds expectations.

Requirements

Proven sales track record: effective selling and closing skills.
At least 2 years of experience in elder care and/or senior housing sales.
Ability to communicate and work effectively with highly diverse stakeholders: health care professionals, entry-level as well as executive staff, family members under stress, residents with dementia, etc. Must be equally comfortable in a large group and 1:1 interaction. Above all, must generate a warm, friendly, and caring first impression.
Ability to calculate figures and amounts such as discounts, interest, percentages, etc.
Experience using Microsoft Office suite and electronic CRM database, preferably Sherpa.
Available to work evenings and weekends, and extended days as needed.

Responsibilities

Actively generating prospects through calls and visits to discharge planners, social service workers, local businesses, physician offices, and other referral sources.
Developing new referral sources.
Conducting promotional and educational events to engage both potential clients and referral sources.
Maintaining solid knowledge of the San Antonio marketplace and competitors.
Providing information to prospects via telephone while encouraging in-person tours to assist prospective residents in making a decision that fits their needs.
Following up conscientiously on inquiries and referrals.
Completing all tasks related to move-ins: arranging for pre-admission assessment, completion of leases and other admission paperwork, ensuring selection of attending physician, assisting with room selection and arrangement decisions, requesting make-ready service from the maintenance department, notifying staff of move-in time, etc.
Entering lead management and sales data into an electronic database.
Producing weekly/monthly occupancy and sales reports and supplying other information when requested.
Working collaboratively with other Franklin Park sales directors and the regional operations director about marketing and sales initiatives to drive occupancy.
Serving as manager on duty as assigned.