Director of Sales - Embassy Suites Austin Downtown South

Texas Western Hospitality Group•Austin, TX

10d•Onsite

About The Position

Texas Western Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Director of Sales! The Director of Sales functions as the leader of the hotel’s Sales department; achieves individual booking goals and has responsibility for achieving defined property revenue goals, guest and team member satisfaction and makes recommendations on direct reports booking goals (if applicable); leads on-property sales functions to build long-term, value based customer relationships that enable achievement of hotel sales objectives; The Hotel Sales Leader implements agreed key sales initiatives and ensures execution of sales and marketing strategy and programs in the hotel.

Requirements

Excellent written and verbal communication and interpersonal skills
Strong analytical skills relative to impact on hotel revenues
Highly responsible, reliable, and ethical
Well organized and detail-oriented
Strong understanding of revenue management principles.
Ability to multitask
Proficiency in Microsoft Office applications
Previous experience as a Director of Sales required (preferred hospitality industry)
Ability to travel as needed
Must have a valid driver’s license and be able to operate a vehicle to meet with clients.
High school education is required.
Must have prior experience in Sales Manager or Supervisor role.
Must be able to effectively lead and motivate a team.

Nice To Haves

Previous experience as a DOS or Sales Manager in the hotel industry is a plus
College education is preferred.

Responsibilities

Develop sales goals and strategies and ensure alignment with the brand's business strategy.
Professional and consistent supervision, guidance, coaching, support, resource, monitoring, measuring, and fine-tuning of other sales associates by designated and signed job descriptions.
Execute the sales strategy and ensure individual booking goals are met.
Coach leaders of revenue-generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
Ensure the development of a strategic account plan for the demand generators in the market.
Ensure focus is on proactive selling and reactive selling with individual and group goals.
Provide customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
Develop strong partnerships with local organizations to further increase brand/product awareness.
Review the STAR report, competitive shopping reports, and use other resources to maintain an awareness of the hotel's market position.
Research competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
Attend sales strategy meetings to provide input on weekly and overall sales strategy.
Suggest innovative marketing ideas and proactively develop deployment strategies to continue to grow market share.
Serve as the sales contact for the General Manager, property leadership team, Regional Sales leaders, and current and future guests.
Serve as hotel authority on sales processes and sales contracts.
Develop strong community and public relations by ensuring property participation in local, regional and national trade shows and client events.
Participate in sales calls with the General Manager.
Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Perform other duties, as assigned, to meet business needs.