Director of Sales - The Providence Group

Green Brick Partners•Johns Creek, GA

3d•Hybrid

About The Position

The Director of Sales is responsible for managing and motivating the sales team to achieve sales goals, in alignment with Green Brick Partners' values of being Honest, Objective, Mature, and Efficient. This role involves recruiting, training, and supporting community sales managers and sales assistants, ensuring excellent customer service throughout the home buying process, and implementing sales strategies. The Director of Sales will also oversee competition studies, conduct performance reviews, and ensure safety implementation on site. This position supervises approximately 30 employees, including Community Sales Managers and Sales Assistants, providing coaching and mentoring to help them achieve their goals. The role also involves assisting in hiring and assigning staff to community locations and managing sales performance per community.

Requirements

Bachelor’s Degree preferred
New Home Sales Management experience
Knowledge of new home industry, financing, and advertising
Sales skills
Mentoring and teaching skills
Organizational skills
Ability to manage conflict and resolve customer and employee issues
Team player
Analysis and decision-making skills
High energy
Drive to succeed
Follow-through skills
Trouble-shooter
Public speaking skills
Visionary
Creative and able to articulate new ideas
Active listening skills
Flexible to change
Able to manage time and productivity to meet deadlines
Skilled at dealing with people at all levels of the organization
Ability to lead others in a positive manner

Responsibilities

Manage and motivate the sales team.
Recruit, hire, and train community sales managers and sales assistants.
Maintain a successful assimilation plan for new hires in training.
Conduct monthly face-to-face meetings with each sales agent for accountability, training, and support.
Assist with sales meeting presentations and team-building events.
Regularly attend builder meetings with sales and construction staff.
Provide excellent customer service skills in the pre-sale, buying process, or closing of homes.
Write cancellation or buyer/Realtor letters as needed.
Assist agents in preparing for F5 meetings and Summit Presentations for new community openings.
Create and maintain agent calendars to ensure communities have daily coverage.
Schedule regular mystery shops for review by the VP of Sales and Marketing.
Meet one-on-one with agents to review mystery shops.
Review weekly sales reports and clean up pending sales offers.
Motivate the team with contests and other efforts.
Conduct performance reviews of sales personnel.
Implement and oversee the accuracy of competition studies.
Provide sales strategies for selling with or against the competition.
Attend Realtor presentations and assist in setting up and scheduling them.
Seek advice or help from HR as needed on personnel issues.
Implement changes with the sales team, such as contract changes or design center updates.
Attend outside company and Realtor functions.
Attend prototype frame walks to provide feedback.
Attend weekly sales and marketing meetings, as well as brand-specific, financial, and leadership meetings.
Attend and prepare for kick-off meetings.
Supervise Community Sales Managers and Sales Assistants, providing coaching and mentoring.
Assist in the hiring and assigning of CSMs and CSAs to community locations.
Manage sales per community along with the Director of Sales.