Director of Sales - The Ricardo Marriott

Coury Hospitality•Westlake, TX

5d•Onsite

About The Position

The Director of Sales is responsible for anticipating geographic sales and marketing needs and responding to all requests. This role aims to achieve individual, department, and overall hotel sales goals through motivation, dedication, knowledge, and determination. The Director of Sales has overall responsibility for total revenue and yield strategies, implementation, and results, including group and transient rooms, group food and beverage, meeting room rental, local catering, outlet, and other revenues.

Requirements

Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee acting as a team leader.
There is minimal direct supervision.
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and other Microsoft Office applications.
Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
Extensive knowledge of sales skills.
Ability to assess/evaluate employees’ performance fairly.
Extensive knowledge of revenue management.
Ability to recruit, supervise, train, and motivate multiple levels of managers.
Knowledge of hotel and competitive market.
Ability to analyze data and establish appropriate action plans.

Responsibilities

Assists with preparation and analysis of annual Sales & Catering budgets to achieve revenue targets.
Responsible for monitoring overall sales budget.
Works in tandem with the Director of Revenue Management on monthly, quarterly, and annual group rooms forecasting and yield management practices to maximize rate and occupancy within varying supply and demand conditions.
Knowledgeable of competitive set and recommends sales/pricing strategies, services, and product improvements to stay competitive.
Interviews, selects, schedules, trains, and conducts performance evaluations for Sales Associates, ensuring they perform in accordance with established hotel standards and consistent with company core values.
Instills a guest service attitude in all associates.
Communicates effectively both verbally and in writing to provide clear direction to Sales staff.
Establishes team and individual booking and consumption goals for the hotels’ Sales Departments.
Establishes a sense of urgency with the teams to understand and achieve the needs of the hotels.
Takes a lead role in assisting, coaching, training, motivating, and counseling all Sales Associates.
Continually assesses strengths and challenges of the Sales Associates.
Reviews TripAdvisor, competitive shopping reports, and other resources to maintain an awareness of the hotels’ market position.
Stays abreast of industry and competitive trends and makes recommendations of changes which would impact operations and/or demand.
Additional tasks and responsibilities may be assigned at the discretion of the manager.
Tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.