Director of Sales-Strategic Customer

ALTEN Technology•Hartford, CT

3d•Onsite

About The Position

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more. As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing. When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow. About the Strategic Account Department The Strategic Account Department to which the DSC role is attached has as main purposes: Lead Strategic Accounts with a potential TO of more than 100M€ Nominate, animate, support, train a community of Global Account Managers and Key Account Managers (GAM/KAM) Operational for our top 150 Customers in relation with the market expectations Deploy an efficient DSOP team (Department of Sales Operations & Performance) to support GAM/KAM and Directors in all ALTEN Group to win panel selection, ensuring synergies across perimeters for business datas, and win CFTs Clarify processes & tools (CRM, Account Management toolkit) to drive Global Customers development performance

Requirements

Bachelors in Engineering, Business, or related field required.
MBA preferred
only US Persons (citizens or permanent residents) need apply for this position.

Nice To Haves

MBA preferred

Responsibilities

Defining, formalising and overseeing the roll-out of a commercial strategy for the customer he/she is in charge of (market analysis, challenges, competition, current resources, action plan, etc.)
Creating a roadmap for strategic issues with each relevant Business Unit in partnership with the Business Unit Director(s).
Managing risks of losing market position.
Building and leading competitive analysis: strengths and weaknesses of our competitors to ensure the positioning of our offerings is as relevant as possible.
Maintaining an up-to-date reference document setting out the vision and strategic outlook for the ALTEN Group’s business positioning with the customer over the next three years.
Developing strategic relationships with customers C-Level and leaders – act as a lobbyist to make sure to be part of all new bids.
Monitoring and coordination of the VIP lobbying plan via SALESFORCE
Developing proactive measures in collaboration with the various internal stakeholders to position our full range of offerings
Ensuring that Alten is involved and positioned in all the client’s key tenders
Driving revenue and growth by leveraging Alten’s comprehensive range of services, incorporating both work package and offshore approaches