Director of Sales & Service
About The Position
Winco is a veteran- and family-owned power generation manufacturer dedicated to becoming a major player in the industry by exceeding customer expectations and fostering opportunities for our team. Located just 30 minutes from Mankato, we offer a collaborative environment where innovation meets reliability in designing and producing high-quality generator sets. Reporting directly to the CEO and serving as an active member of the executive leadership team (alongside the CFO, COO, and Engineering Manager), the Director of Sales & Service will help define and execute the commercial and aftermarket growth strategy. In this role, you will lead the Sales, Customer Service/Technical Support, and Marketing team. You will be responsible for expanding our distributor and dealerships, driving revenue, optimizing aftermarket support, and ensuring our customers receive rapid, high-integrity service.
Requirements
- 5+ years of progressive commercial leadership experience (Sales, Service, or Commercial Operations) within manufacturing, industrial equipment, or engineered solutions.
- Demonstrated track record of pipeline management, annual sales budgeting, and channel/distributor growth.
- Aptitude for technical products with the ability to converse fluently with engineers, technicians, and commercial buyers.
- Experience utilizing CRM platforms and ERP systems to manage sales funnels and operational workflows.
- Legal authorization to work in the United States (sponsorship is not available for this role).
Nice To Haves
- A high-integrity leader who follows through on commitments and values transparent, straightforward communication.
- An inquisitive problem-solver who prefers understanding technical details and root causes over high-level delegation.
- A collaborative peer who works effectively with operational and technical counterparts to align demand with production.
- An intrinsically motivated builder focused on continuous personal development and organizational excellence.
Responsibilities
- Lead, mentor, and align the sales, aftermarket service, and marketing teams to meet and exceed revenue and customer retention goals.
- Establish annual sales forecasts, operating budgets, and pipeline management cadence in collaboration with finance and operations.
- Build deep relationships with distributors, key commercial accounts, and OEM partners, translating field feedback into product and service enhancements.
- Partner with engineering and manufacturing teams to ensure customer specifications, lead times, and warranty resolutions are executed with accuracy.
Benefits
- Schedule Flexibility: Options for alternative schedules, including a 4-day (4x10) or 4.5-day work week.
- Performance Bonus: Annual incentive bonus tied to company profitability.
- Comprehensive Healthcare: Medical, dental, and vision insurance options.
- Financial Security: Retirement plan with company contribution, plus life and disability coverage.
- Continuous Learning: Formal tuition assistance and professional development budgets.
- Paid Time Off: PTO package and company-paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
