Director of Sales Operations - Remote

TEVET

2d • Remote

About The Position

The Director of Sales Operations is integral in driving all sales metrics at TEVET working closely with the Chief Information & Operations Officer and Chief Growth Officer Partnerships. This role will work closely with Account Managers and their teams to support them in achieving TEVET's strategic goals. Collaborate with Operations, Quality, IT, and the Account Managers to develop efficiencies and ensure continuous improvement in processes.
The Director of Sales Operations will be in lockstep with the Chief Information & Operations Officer as they help TEVET reach its 5-year growth goals by making the best possible data-driven decisions. This position is responsible for using and managing TEVET’s CRM tools.

Requirements

• Bachelor’s degree in business administration or significant work experience as an equivalent.
• Minimum of 5 years working with data driven metrics, analysis and reporting. Formally trained in a leading CRM and selling system, Sandler Training is preferred.
• Thorough documentation skills required
• Confident and driven
• This person will have a positive view of accountability, seek it for themselves as well, and have an infectious upbeat enthusiastic attitude and personality. Ability to lead and motivate ISR's to achieve specific goals.
• Critical thinker who embraces change and helps team successfully navigate challenges.
• Microsoft Office Suite
• Video conferencing tools (Zoom, Teams)
• Strong background in using a leading CRM (HubSpot or Salesforce)

Nice To Haves

• Experience with CRM migration a plus.
• Prefer 10 years of experience as a Director of Sales Operations in the Technology sector with background in the Test and Measurement field.
• Experience working in the Defense and Energy sectors also a plus.
• Experience interacting with 3rd party or partner sellers along with your own sales team desired.

Responsibilities

• Mentor inside sales representatives, including team development, training, process improvement, metric management and progress reporting.
• This role is an essential data driven position managing and using the CRM tools including integration and reporting.
• Through the ISR team, ensure use of TEVET's CRM with a strong focus on aligning to the best metrics throughout the entire sales organization while ensuring TEVET maintains the highest level of customer success.
• Responsible for bringing expertise in selling to teach and coach the ISR team towards developing and growing successful sales techniques and skills. Will successfully progress through the Sandler Sales Certification levels. Initially Bronze then to Silver which will require a minimum of 4 hours per month of training, with a goal of championing and supporting this process throughout the ISR team.
• Create metrics and provide data to both the Sales organization and the entire company to inform decisions and provide best practice methodologies towards improved efficiency.
• Drive improvement through continuous efficiency improvements. Deploy resources, coaching and support to positively and successfully champion changes.
• Other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director