Director of Sales Operations

Stacker•New York, NY

11d•Remote

About The Position

We're looking for a strategic and analytical Director of Sales Operations to join our revenue leadership team and drive operational excellence across our go-to-market organization. Reporting directly to the COO, you'll be the operational backbone of our revenue engine—partnering with Sales, Account Management, and Marketing leadership to optimize performance, enhance visibility, and scale our systems and processes. This is a critical leadership role at the intersection of strategy, data, and execution. You'll define and implement the operational frameworks that power our revenue growth, from pipeline management and forecasting to territory design and compensation planning. Your mission will be to transform data into actionable insights, eliminate friction from revenue processes, and build scalable systems that enable our teams to work smarter and faster. Whether it's refining our sales methodology, implementing new tools and automation, designing performance dashboards, or leading strategic planning cycles, you'll be the trusted advisor ensuring our revenue organization has the infrastructure, insights, and alignment needed to hit ambitious targets. If you thrive on solving complex operational challenges and building systems that unlock team performance, this is your opportunity. This is a player-coach role with an enormous opportunity for impact and autonomy.

Requirements

7+ years experience in sales operations, revenue operations, or related strategy/analytics roles— preference towards leadership experience in a high-growth, B2B SaaS, or media-tech environment; ideally experience managing resources.
Strategic thinker who can balance big-picture planning with day-to-day execution and knows when to zoom in on details.
Deep expertise in HubSpot CRM and sales analytics, with hands-on experience implementing and optimizing revenue tech stacks.
Proven experience with modern sales enablement tools and AI/automation platforms, such as call recording/conversation intelligence platforms, contract management systems, lead enrichment, and prospecting automation.
Strong command of sales metrics and methodologies, with experience in forecasting, pipeline management, and performance tracking.
Exceptional communication and stakeholder management skills, able to influence and align cross-functional teams.
Comfortable navigating ambiguity and designing solutions where playbooks don't yet exist.

Responsibilities

Build the Revenue Operations Infrastructure: Design and implement scalable processes, systems, and frameworks that support sustainable revenue growth across the customer lifecycle.
Drive Performance Through Analytics: Create dashboards, reports, and performance metrics that give leadership real-time visibility into pipeline health, conversion rates, team productivity, and revenue forecasts.
Own Revenue Planning & Forecasting: Lead quarterly and annual planning cycles, working with leadership to set targets, design territories, build capacity models, and create accurate revenue projections.
Optimize the Revenue Tech Stack: Evaluate, implement, and manage tools that enhance team productivity—from CRM optimization to sales enablement platforms, automation workflows, and data integration.
Enable Cross-Functional Alignment: Serve as the connective tissue between Sales, Account Management, and Marketing—ensuring seamless handoffs, shared visibility, and unified goals.
Champion Continuous Improvement: Identify bottlenecks and inefficiencies in the revenue process, run experiments to test solutions, and implement changes that drive measurable impact.
Lead Strategic Initiatives: Partner with the COO and revenue leaders on high-priority projects like compensation programs, pricing and packaging, new products, and more.