Director of Sales, Global Account Management

Sanity•San Francisco, CA

7d•Remote

About The Position

Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems so companies like PUMA, Spotify, Figma, Riot Games, and Skims can create amazing digital experiences for their customers. As the Director of Sales, Global Account Management, you'll build and lead our growing post-sale expansion motion with existing customers. This high-impact role focuses on driving revenue through renewals, upsells, and deep customer partnerships. You'll collaborate closely with Solution Architects, Sales, and Product teams to ensure we're unlocking long-term value for our enterprise customers. This role is ideal for a strategic leader who understands how to drive account growth within a product-led, developer-first business and thrives in implementing structure for scale.

Requirements

10+ years in enterprise sales or account management
4+ years in management
2+ years in second-line leadership (managing managers)
Experience carrying a sales number and building/leading front-line managers
Track record of owning an expansion and renewal number at portfolio scale
Discipline in systematically building pipelines both vertically and horizontally
History of growing enterprise revenue against sophisticated, technical buying committees
Deep command of post-sale motions
Ability to define account segmentation, lifecycle stages, and reporting systems from a blank page
Strong communicator and org-mapper
Proven cross-functional leader working across Solutions, Product, and Customer Solutions in a fast-paced, global environment

Nice To Haves

Candidates in the San Francisco Bay Area
Experience in developer tools, headless CMS, composable platforms, or digital experience infrastructure
Technical fluency with modern software development workflows

Responsibilities

Build and lead our existing-customer Account Executive team worldwide.
Own hiring, onboarding, and career development for a high performing global team that meets and exceeds goals.
Drive expansion inside strategic accounts, winning over the developer, product, and executive stakeholders.
Work alongside sellers to map customer orgs, surface pain points and use cases, and shape tailored solutions.
Define account segmentation, customer lifecycle stages, and engagement strategies for growth.
Build and pass on expertise in systematically building pipelines.
Partner closely with Product, Marketing, and Solutions leaders, carrying learnings back into roadmap priorities.
Build the machinery behind expansion: playbooks, tools, and systems for forecasting, pipeline tracking, and expansion reporting.
Lead with data, tracking expansion metrics, usage trends, and upsell conversion, then acting on insights.
Own renewals, working across functions to protect retention and keep churn low.
Build a customer base that grows faster the longer it stays.