Director of Sales and Revenue Operations

Havis Inc•Warminster Township, PA

2d•Onsite

About The Position

The Director of Sales and Revenue Operations is a strategic leader responsible for aligning and optimizing marketing, sales, and customer success processes, technology, and data to drive company revenue growth. This role bridges departmental gaps to create a unified revenue engine, focusing on data-driven decision-making, process improvement, cross-functional collaboration, and overall efficiency across the entire customer experience.

Requirements

8+ years in Sales Operations, Revenue Operations, or related roles
Experience leading inside sales or sales development teams is preferred
Strong command of CRM systems (Salesforce preferred), sales analytics tools, and reporting platforms
Proven ability to build scalable sales processes and tools
Excellent cross-functional communication and stakeholder management skills
Strong business acumen and a bias for action

Responsibilities

Lead the Inside Sales team to increase productivity and performance through targeted coaching, metrics-based management, and daily execution support.
Manage sales forecasting, pipeline health, territory planning, and quota design to drive predictable revenue.
Oversee CRM administration and reporting (e.g., Salesforce), ensuring data integrity and usability.
Continuously improve sales processes to reduce friction and increase efficiency.
Equip sales with the tools, content, and training needed to drive engagement, accelerate deal cycles, and improve win rates.
Partner with Marketing on content alignment and campaign execution readiness.
Act as the operational bridge between Sales, Marketing, Customer Success, and Finance to ensure cohesive GTM execution.
Coordinate planning and performance tracking across functions.
Deliver actionable insights into buyer behavior, sales activity, and market trends.
Eliminate data silos and promote a culture of data-driven decision-making.