Director of Revenue Operations

Small Business Loans•Atlanta, GA

6d•$130,000 - $200,000•Hybrid

About The Position

SBL is a digital-first financial health platform that helps small businesses access the right capital and financial products at the right time. Through a multi-lender marketplace and embedded finance partnerships, SBL connects SMBs to funding, insights, and tools that support long-term growth. SBL is evolving from a lead-generation model into a logged-in, data-driven platform with real-time decisioning, intelligent offer orchestration, and deep lender integrations. The Director of Revenue Operations will play a critical role in scaling this platform and ensuring revenue efficiency across partners, products, and channels. We are seeking a Director of Revenue Operations to own revenue performance across the SBL platform. This role sits at the intersection of data analytics, lender partner performance, and platform optimization, ensuring revenue is measurable, scalable, and optimized across all funding and product flows. This leader will partner closely with Product, Engineering, Finance, Marketing, Sales, and Lender Partners to ensure that SBL’s revenue engine is measurable, scalable, and continuously improving. This role is foundational to SBL’s next phase of growth. The Senior/Director of Revenue Operations will: Shape how SBL measures and scales revenue Influence lender strategy and marketplace design Turn complex data into platform-level leverage Help transform SBL into a durable, data-driven financial health ecosystem for SMBs

Requirements

8+ years of experience in Revenue Operations, Analytics, Strategy, or Marketplace Operations
Prior experience in fintech, lending, or financial marketplaces
Strong analytical background with hands-on experience in: Funnel analytics Partner performance analysis Financial and revenue modeling
Proven ability to translate data into clear executive insights and decisions
Experience working cross-functionally with Product, Engineering, and external partners

Nice To Haves

Tableau/Domo/SQL

Responsibilities

Revenue Analytics & Performance Own end-to-end revenue and funnel analytics across the SBL platform.
Build and maintain executive dashboards covering partner performance, funnel conversion, and cohort trends.
Partner with Finance on forecasting, budgeting, and revenue attribution to align operational and financial metrics.
Lender Partner Operations Own operational performance across lender partners within the SBL marketplace.
Develop and manage lender scorecards (approval rates, funding rates, credit alignment, SLAs).
Serve as the primary liaison for lender performance reviews, onboarding, and ongoing optimization.
Collaborate with Product and Engineering to operationalize lender requirements and enhancements.
Platform Optimization & Revenue Strategy Translate data insights into recommendations that improve offer matching, routing, and conversion.
Support Decision Engine evolution, including cash-flow data, credit integrations, and offer orchestration.
Identify revenue growth opportunities through new lender products, renewals, and partnerships.
Cross-Functional Leadership Partner cross-functionally with Product, Engineering, Marketing, Sales, and Compliance.
Establish scalable RevOps processes, documentation, and governance.
Support the growth of the RevOps function, including future tooling and hires.