Director of Sales and Marketing

Shopping Center Management d b a Turnberry Associates•Delray Beach, FL

22h•Onsite

About The Position

We are seeking a results-driven and dynamic Director of Sales & Marketing to lead revenue growth across The Seagate Hotel, Golf and Beach Club. This leadership role is responsible for overseeing group, leisure, catering sales and marketing while driving strategic initiatives that maximize revenue and elevate guest and client satisfaction at one of South Florida’s most iconic resorts in Delray Beach. The ideal candidate is a strong leader and relationship builder who thrives in a luxury, multi-property environment and is passionate about delivering exceptional experiences.

Requirements

Minimum of 5 years of experience in hospitality sales and catering leadership, preferably in luxury or high-volume environments
Proven success in driving revenue growth and achieving sales targets
Strong knowledge of sales techniques, including prospecting, negotiating, and closing
Experience managing catering, events, and group sales from inquiry through execution
Excellent leadership, coaching, and team development skills
Strong organizational, planning, and presentation abilities
Ability to build relationships and represent the brand professionally in the community
Strong analytical skills with experience in forecasting and budget management
Proficiency in Microsoft Office and sales systems such as Delphi or similar platforms
Bachelor’s degree in hospitality, Business, or related field preferred
Professional, polished demeanor with a guest- and client-focused mindset
Flexibility to work varied schedules, including evenings, weekends, and holidays
Ability to stand, walk, and move throughout the property for extended periods
Ability to lift and carry up to 50 pounds as needed
Ability to work extended hours in a fast-paced, event-driven environment

Responsibilities

Provide strategic leadership for all group, leisure, and catering sales across resort and club properties
Develop and implement sales strategies, policies, and initiatives to drive revenue growth and client retention
Set and achieve revenue targets through effective sales operations, forecasting, and performance management
Lead, coach, and support the sales, catering, and events team to ensure individual and team success
Monitor sales performance, provide ongoing feedback, and assist in closing key business opportunities
Oversee all catering and event sales, ensuring seamless execution from initial inquiry through event completion
Ensure timely responses to all inquiries and maintain high levels of client satisfaction
Build and maintain strong relationships with clients, partners, and key stakeholders
Represent the resort and clubs at community events, trade shows, and industry functions to drive visibility and partnerships
Conduct property tours, presentations, and client entertainment in alignment with brand standards
Analyze market trends and competitor activity to inform strategic business decisions
Develop and manage monthly forecasts, annual budgets, and performance reports for leadership
Collaborate with revenue management and executive leadership to optimize pricing and sales strategies
Oversee hiring, training, scheduling, and performance management of team members
Ensure all sales communications and contracts align with company standards and policies
Maintain strong relationships with long-term clients and evaluate third-party partnerships for profitability
Partner with marketing to support campaigns, promotions, and brand positioning initiatives
Support preparation of asset reports and leadership presentations as needed
Foster a collaborative, high-performance team culture through engagement and recognition
Perform other duties as assigned