Director of Sales and Marketing

BallenIsles Country Club • Roanoke, VA

1d • $60,000 - $90,000 • Onsite

About The Position

Hunting Hills Country Club, located in Roanoke, VA, is pleased to announce an excellent career opportunity for a Full-Time Director of Sales and Marketing! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Requirements

• Bachelor’s degree (BA); and one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications and Delphi.

Responsibilities

• Directs and manages all group, leisure, catering, banquet, recreation, and reservations sales activities to maximize revenue for resort.
• Prepares, implements, and compiles data for various reports such as annual sales plan, monthly sales report, annual goals, sales and marketing budget, forecasts, etc.
• Develops rates, group ceilings, and deployment strategies through review of competitive data, demand analysis, and mix management.
• Directs all advertising, public relations, and promotional activities.
• Actively participates in sales presentations, property tours, and customer meetings.
• Conducts various meetings such as staff, daily business review, and weekly strategic reservations and yield management.
• Administers ongoing sales training programs.
• Implements policies and procedures for the Sales and Marketing Department, including compliance of all company standards relating to quality of products and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Sales Manager; Director, Group Sales; Group Sales Manager.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Communicates any changes or new policies and procedures to the department.
• Conducts staff meetings with subordinates.
• Regular and reliable attendance.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses and Commissions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager