Director of Business Development

Maplewood Senior Living•Westport, CT

10d•Onsite

About The Position

Maplewood Senior Living, a leading operator of premier senior living communities, is seeking a Director of Business Development to achieve and maintain maximum occupancy and total revenue potential. This role requires independent thinking and creative efforts in identifying, targeting, establishing, and maintaining professional referral development partnerships. The Director of Business Development is responsible for leading the external efforts to convert qualified prospects into permanent residents through engagement and attraction from outreach efforts and professional partnerships. Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Requirements

Excellent customer service and public relations skills
Public speaking and presentation skills
Proven record of identifying and developing professional referral sources
Hospitality and customer service experience
Keen desire to serve seniors
Five years sales/marketing experience with a proven track record
Effective problem-solving skills
Creative approach to goals and problems
Demonstrates proficiency in: Microsoft Office
YARDI or equivalent CRM

Nice To Haves

Experience working with seniors preferable

Responsibilities

Generate new potential professional partnerships by conducting targeted outreach and actively participating in relevant networks within Connecticut.
Conceptualize, compose and execute a comprehensive, strategic engagement plan for the professional network related to senior living on the Upper East Side and other surrounding neighborhoods, including community outreach and educational activities for creating referrals.
Manage and execute the end-to-end process of meeting, identifying opportunities for collaboration and partnership, evaluating, negotiating, and executing on next steps for referrals.
Generate 8-12 professional referrals per month.
Develop Strategic Partnerships within physician networks, hospital executives, executive geriatric professionals and organizations, high net worth financial advisors, high net worth real estate agents/brokers, elder care attorneys/advisors and other relevant professionals in order to generate referrals.
Develop Strategic Partnerships with executives in competitive markets for collaboration.
Establish key performance indicators that will determine the ultimate success of each partnership.
Nurture and grow existing partnerships to ensure strategic referral goals are being met.
Proactively engage professional partners on a regular basis through meetings and networking to stay “top of mind.”
Lead strategic thinking on the execution of high-level professional networking events.
Assist in ensuring sales goals are met by the collective efforts of thoughtfully secured appointments with C-Suite and other targeted professionals.
Drive sales pipeline thru partnerships and professional relationships.
Regularly meet the sales metrics and benchmarks as set by company standards.
Collaborate with General Manager, Director of Leasing, Leasing Agents and other team members.
Work collaboratively with key internal stakeholders across executive, clinical, strategy, operations, marketing, sales, and other teams to ensure close alignment on professional partnerships.
Coordinate outreach meetings for other key staff including General Manager, Director of Integrated Care, or Sales Team Members.
Collaborate with the Director of Leasing on sales and marketing goals.
Approach all encounters with potential residents and associates in a friendly, service-oriented manner.
Promote Inspir in a positive manner and effectively communicate the organization’s values to residents, visitors, co-workers and the community.
Provide education, support and resources to caregivers and professionals.
Provide outreach and create networking opportunities with professionals.
Effectively use CRM to maintain a high-quality outreach and sales effort.