Director of Rooms

PCH Hotels & ResortsMontgomery, AL
13d

About The Position

The Renaissance Montgomery Hotel & Spa at the Convention Center is seeking a Director of Rooms to lead all Front Office and Housekeeping operations across our hotel and convention center. This is an executive leadership role for an individual who has a passion for delivering unforgettable guest experiences while fostering a positive and productive work environment. How you will make an impact: Develop and implement an operational strategy for Rooms aligned with the brand's business objectives, enhancing efficiency and guest satisfaction. Ensure effective and consistent communication within the Rooms department through regular meetings and updates to convey departmental goals and desired outcomes. Identify key drivers of business success and prioritize critical initiatives to guide Rooms leadership in achieving objectives and making informed decisions. Create and maintain an atmosphere in all Rooms areas that consistently exceed guest expectations.

Requirements

  • 5+ years of Marriott Rooms systems experience including PMS & Marsha
  • Advanced Revenue Management proficiency
  • Strong Front Office and Housekeeping management experience
  • Advanced understanding of hotel financials, general ledger processes, and cost optimization
  • A leader who develops people, builds trust, and sets a clear vision

Responsibilities

  • Develop and implement an operational strategy for Rooms aligned with the brand's business objectives, enhancing efficiency and guest satisfaction.
  • Ensure effective and consistent communication within the Rooms department through regular meetings and updates to convey departmental goals and desired outcomes.
  • Identify key drivers of business success and prioritize critical initiatives to guide Rooms leadership in achieving objectives and making informed decisions.
  • Create and maintain an atmosphere in all Rooms areas that consistently exceed guest expectations.

Benefits

  • Competitive salary with bonus potential
  • Relocation assistance available
  • Comprehensive benefits including medical, dental, vision, FSA & HSA options, and 401(k) with company match
  • Generous hotel, food & beverage, golf, and retail discounts across PCH properties and the global Marriott network
  • Tuition reimbursement up to $2,500 per calendar year
  • A collaborative, growth-oriented culture that values leadership development and long-term career progression
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