Director of Risk Management (0941) - Risk Management, Office of City Administrator

City and County of San Francisco•San Francisco, CA

18h•Onsite

About The Position

The Office of the City Administrator includes 20+ agencies and over 1,000 dedicated staff who provide essential services to San Francisco residents and businesses and improve the administration of government. The City Administrator’s Office is strongly committed to ensuring efficient and effective government services, increasing the City’s safety and resiliency, strengthening the local economy, supporting equity and inclusion, and optimizing the City’s capital planning and infrastructure. The City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion. The Department is a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, retention, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC). Risk Management is a division of the Office of the City Administrator. We help departments manage their risks of uncertainty through: Providing Risk Management guidance to all departments of the City, Setting Insurance Requirements, Advising on Indemnity Insurance Program Administration. Risk Management also helps with small contractor bonding and technical assistance through the Contractor Development Program (CDP) Administrator.

Requirements

Possession of a baccalaureate degree from an accredited college or university
Four (4) years of managerial experience in risk management, commercial insurance, public finance, internal audit, regulatory compliance, or law, of which all must include supervising professional staff.

Nice To Haves

Executive-level strategic leadership and the ability to operate effectively in a large, complex, decentralized organization and manage the day-to-day operations of a core team.
Ability to design, implement, and continuously improve enterprise risk management frameworks and programs.
Exceptional analytical ability and judgment in complex, high-profile, sensitive, or rapidly evolving situations.
Effective executive presence, communication skills, and political and organizational acumen.
Ability to build trusted relationships with executives, elected officials, attorneys, finance professionals, City departments, insurers, brokers, consultants, and other stakeholders.
Experience leading organizational change, modernization, and continuous improvement.
Ability to lead collaboratively and influence outcomes without direct authority.
Unwavering integrity, discretion, professionalism, and commitment to public service.

Responsibilities

Lead the City's enterprise risk management strategy, including the identification, assessment, mitigation, monitoring, and reporting of significant and emerging risks.
Establish Citywide risk policies, standards, frameworks, and performance measures and integrate risk considerations into major decisions and initiatives.
Serve as the City's principal risk advisor to the City Administrator, Mayor, Board of Supervisors, City Attorney, commissions, department heads, and other senior leaders.
Advise and coordinate with departments on complex risks and promote consistent risk management practices across the City.
Direct the City's insurance and risk-financing programs, including commercial insurance, self-insurance, and insurance strategies for capital projects.
Lead negotiations and manage relationships with insurers, brokers, consultants, third-party administrators, and other professional service providers for the City’s insurance portfolio through the department’s $50M annual insurance budget.
In partnership with the City Attorney's Office, establish Citywide insurance requirements, indemnification provisions, and contractual risk-transfer standards.
Advise departments on complex contracts, procurements, leases, permits, claims, and other matters involving insurance or risk transfer.
Lead, facilitate, negotiate and settle insured claims processes through collaboration with insurer claim representatives and legal counsel as well as City departments and Office of the City Attorney.
Monitor legislative, regulatory, legal, insurance-market, and other developments affecting the City's risk profile and recommend appropriate action.