Director of Risk Management

Village Behavioral Health•Louisville, TN

21h

About The Position

The Director of Risk Management plans, organizes, directs, and oversees the facility’s risk management activities. The role promotes a safe environment for patients, clients, employees, and visitors while supporting compliance with applicable laws, regulations, and regulatory agencies. The Director identifies risks that could cause harm, litigation, negative media attention, or other forms of loss. This leadership position oversees a comprehensive risk management program, leads investigations, and works with departments across the facility to assess and mitigate risks. The Director also promotes incident reporting and a culture of safety, develops patient-safety systems and proactive prevention strategies, and provides guidance on performance improvement, policies, procedures, and compliance initiatives. Management may add or remove duties as circumstances require.

Requirements

Bachelor's degree in clinical healthcare, risk management, business, finance, or a related field.
Two or more years of experience in a risk management position.
Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by the service lines supported.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

Master's degree in health information management, nursing, or a related field.
One or more years of supervisory experience.
CPHRM certification.
First aid, which may be required depending on the state or facility.

Responsibilities

Implement a robust risk management program throughout the facility.
Collaborate and consult with the corporate risk management department.
Lead investigations and analyze actual and potential risks in the facility.
Collaborate with the Legal team to assess liability and the probability of legal action for potential notification.
Implement, educate, and encourage incident reporting in accordance with facility policy.
Develop and implement infrastructures and systems that support patient safety.
Promote a culture of safety by encouraging incident reporting.
Work with employees to streamline the incident reporting process and improve its effectiveness and efficiency.
Collaborate with facility leadership and departments to monitor and promote compliance with organizational policies and procedures, state and federal laws, and regulatory agencies.
Identify high-risk areas that could cause harm to persons receiving services, visitors, or employees.
Provide staff development and training on identifying, reporting, mitigating, and minimizing risk.
Collaborate with the Patient Advocate to review complaints and grievances and identify potential exposures.
Coordinate with facility leadership to establish and implement a Safe Catch Program.
Collaborate with QAPI disciplines to complete Root Cause Analyses for specified events.
Establish and lead a Safety Committee that develops measurable safety initiatives based on facility data to improve the safety culture.
Serve as a resource and consultant for risk management activities, performance improvement, policy and procedure development, and compliance initiatives.
Perform other functions and tasks as assigned.