Director of Revenue Operations

Kira • New York, NY

7d • $165,000 - $185,000 • Onsite

About The Position

Kira is seeking a Director of Revenue Operations to establish and manage the operational framework for its go-to-market organization. As the inaugural RevOps leader, this role will be responsible for the systems, data, processes, reporting, and operational cadence that support Sales, Marketing, and Customer Success. This is a strategic and hands-on position that encompasses GTM systems, forecasting and pipeline management, revenue planning, customer lifecycle operations, and cross-functional execution. The Director will collaborate with GTM leadership, Finance, and company leadership to enhance visibility, improve execution, and build a scalable revenue engine.

Requirements

• 7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, including time at a high-growth B2B startup.
• Experience as a first or sole RevOps leader, building forecasting, CRM architecture, and reporting with little or no existing infrastructure.
• A track record of building a forecast process that leadership and a board relied on, including stage definitions, deal inspection, and holding sellers accountable to the data.
• Deep, hands-on HubSpot expertise across data architecture, lifecycle and object design, workflows, integrations, and reporting.
• Experience building renewal and post-sale operations alongside Customer Success.
• Experience designing and running quota, commission, and deal desk or discount approval processes.
• Experience inheriting systems built by others and stabilizing them — auditing, documenting, and fixing integrations and data quality issues.
• The credibility to influence Sales, Marketing, and Customer Success leaders without direct authority, and the judgment to deliver unwelcome numbers clearly.
• Strong analytical skills, with comfort building models and dashboards and translating them into decisions for executives.
• Comfort setting strategy and executing hands-on in a fast-moving, ambiguous environment.

Nice To Haves

• Experience at a company selling to K–12 districts, higher education, or the public sector, with long sales cycles, procurement, and annual renewals.
• Hands-on experience with Gong, Salesloft, Starbridge, or similar GTM tools.
• Experience preparing revenue reporting for a board at Series B or later.
• Experience using AI and automation to reduce manual GTM work.
• Experience leading a CRM migration.

Responsibilities

• Own revenue forecasting as a neutral, independent voice — define stage criteria, pressure-test close dates and deal health, and give leadership and the board numbers they can trust.
• Run the revenue operating rhythm, including pipeline reviews, forecast calls, QBRs, and annual and quarterly GTM planning, in partnership with Sales leadership.
• Own HubSpot end to end — architecture, data model, lifecycle stages, workflows, automations, permissions, and governance — so it becomes the trusted source of truth for every customer, lead, and deal.
• Build renewal and post-sale operations with Customer Success so every renewal and expansion opportunity is visible, owned, and tied to the ARR model.
• Administer and integrate the GTM stack, including HubSpot, Salesloft, Gong, and Starbridge; keep data flowing cleanly between tools and evaluate new tools, automation, and AI workflows as Kira scales.
• Own lead flow end to end — routing, source tracking, attribution, and handoffs — and partner with Marketing on funnel conversion and segment performance.
• Stand up deal desk processes, including quoting workflows and pricing and discount approvals.
• Own quota and commission operations, including plan mechanics, calculation, and validation, in partnership with Finance.
• Build dashboards and analyses on pipeline, bookings, conversion, win rates, sales cycles, and rep productivity, and deliver board-ready revenue reporting.

Benefits

• Competitive compensation and equity.
• Medical, dental, vision and life insurance, including a medical insurance plan with 100% coverage of employee premiums.
• Flexible PTO policy and company holidays.
• DoorDash credit for lunch daily.
• Wellhub Membership: 100% company-paid access to premium gym networks (Orangetheory, SoulCycle), 60+ wellness apps (Headspace, MyFitnessPal, Apple Fitness+), and 1:1 coaching sessions spanning fitness, mental health, nutrition, and sleep.
• Dog friendly office

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed