Director of Revenue Operations
About The Position
Propeller is seeking a Director of Revenue Operations to serve as the operational backbone and strategic partner to the VP of RevOps. This role is crucial for building a scalable, AI-enabled operating layer for the GTM organization, automating routine tasks to allow the team to focus on high-impact partnerships. The Director will manage the day-to-day operations, elevate the function's performance, and ensure trust deepens as the business grows. This position involves partnering with the Systems & AI Platform team to deploy AI solutions within the GTM engine, focusing on adoption, workflow design, and implementation.
Requirements
- 7+ years in RevOps, Sales Ops, or GTM Strategy.
- Proven, verifiable track record of recruiting, managing, and scaling high-performing teams.
- Deep expertise in revenue mechanics (demand gen, pipeline, ARR, churn, forecast hygiene).
- Demonstrated strategic agility, knowing when to hold the line and when to pivot.
- Ability to bring cross-functional stakeholders along with you.
- High-level fluency in CRM ecosystems, deal routing, and quoting workflows.
- AI-forward operator who proactively utilizes automation to streamline internal processes and empower GTM stakeholders.
- Collaborative change-maker who builds deep trust across the organization.
- Operates with a continuous improvement mindset, consistently leaving systems and structures more efficient than found.
Nice To Haves
- Experience with pricing process and structure.
- Experience with AI architecture and platform deployment.
- Experience in a fast-growing tech company.
Responsibilities
- Oversee the GTM engine, including execution across New Logo Ops, Existing Customer Ops, and Marketing Ops.
- Manage workflows, handoffs, and data flow through the funnel, identifying and addressing friction points before they impact the pipeline.
- Act as a trusted partner to GTM leadership, ensuring the RevOps team is proactive, embedded, and trusted.
- Shape playbooks, automation strategies, and process improvements in collaboration with the VP of RevOps.
- Integrate AI as a way of working, utilizing AI tools in daily workflows and ensuring adoption within the GTM team.
- Provide GTM analytics that offer clear, reliable insights into revenue visibility, ensuring clean data for other teams and operational commentary for leaders.
- Take direct end-to-end strategic ownership, with current focus on pricing process and structure, partnering with leadership and stakeholders.
- Build and lead a high-performing team, coaching individuals, celebrating success, and providing constructive feedback.
- Manage operations managers who serve as trusted partners to the business.
Benefits
- Fully paid employee United Platinum PPO medical, dental, and vision coverage
- 20 days of paid vacation time per year with no accrual or carryover cap
- 3% non-elective employer contribution to 401(k)
- Employee share options
- Professional development budget and leave
- Mentorship program
- $100 USD monthly telephone and/or internet allowance
- Paid primary & secondary parental leave policies
- $275 USD one time work from home set up budget
- Laptop, monitor, mouse, and keyboard provided
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
