Director of Revenue & Operations – SaaS Growth
About The Position
We’re looking for a fast-moving Operator with experience growing B2B & B2C SaaS products . This role is ideal for someone who has worked inside early-stage startups, knows how to scale revenue with a lean team, understands software development cycles, and can manage the day-to-day operations needed to hit aggressive goals. You should have experience in sales, operations, product coordination, P&L ownership, and rapid execution . You must be equally comfortable closing clients, aligning engineering and product, managing KPIs, fixing problems quickly, and making sure the business runs smoothly as it grows. This is a true “builder—operator” role for someone who loves being hands-on, solving messy problems, and driving results.
Requirements
- Experience growing SaaS B2B or B2C platforms
- Strong sales success — able to close deals and manage pipelines
- Operational leadership experience (post-sale, onboarding, rollout, retention)
- Comfortable working with developers, PMs, and technical teams
- Experience owning or supporting P&L management
- Fast-paced startup background — thrives in lean, scrappy environments
- Organized, KPI-driven, and confident in managing execution end-to-end
- Excellent communicator with strong relationship-building skills
- A builder mindset — you see problems early and move quickly
Responsibilities
- Drive revenue growth across B2B and B2C SaaS channels
- Manage outreach, demos, proposals, and follow-through on closing deals
- Build simple, scalable sales processes and reporting
- Own pipeline health, forecasting, and outbound strategy
- Run the daily operations needed to keep customers and partners active
- Monitor KPIs, dashboards, metrics, and performance targets
- Oversee rollout, onboarding, and customer success workflows
- Identify operational bottlenecks and fix them quickly
- Translate customer needs into clear requirements for product and engineering
- Understand software development and sprint workflows
- Help plan features, releases, and prioritization
- Ensure product decisions support revenue and retention goals
- Support departmental P&L ownership and budget management
- Optimize resource allocation for a lean, efficient team
- Track acquisition costs, churn, margins, and financial performance
- Build structure and predictability as the company scales
- Operate with urgency, clarity, and accountability
- Build processes where none exist
- Drive execution across teams with speed and discipline
- Create repeatable playbooks and scalable workflows
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
