Director of Revenue Management

Four SeasonsLas Vegas, NV
Onsite

About The Position

The Director of Revenue Management is responsible for the interpretation of business analytics into tactical strategy. They provide focused expertise that will guide and direct the hotel Commercial Strategy Team through effective and measurable pricing, segmentation mix and distribution initiatives. They work closely with the Commercial Director to implement and consistently execute optimal revenue strategy, enabling key strategic and operational decisions for the hotel.

Requirements

  • Three to five years' experience of Reservations and Revenue Management.
  • Completed a university degree in Accounting, Business Administration, or Hotel Management.

Responsibilities

  • Develop, communicate and implement Commercial strategies designed to maximize profit through optimization of pricing, market segmentation, channel segmentation and room type performance.
  • Integrate guest behavior insights (personas, booking behaviours, and preferences) into commercial strategies to optimize experience and revenue.
  • Monitor channel acquisition costs, contribution margins, and profitability metrics to inform pricing, distribution, and promotions.
  • Own inventory, pricing, rate parity, and positioning in all distribution channels, including Branded Web, 3rd Party Sites, Worldwide Reservation Office (WRO), and Global Distribution System (GDS).
  • Monitor and analyze performance of key metrics to uncover actionable data insights.
  • Lead and facilitate Revenue Strategy Meetings, presenting key data insights with strategic and tactical recommendations.
  • Lead annual budget planning processes and contribute to property commercial plan.
  • Lead weekly forecast meetings, incorporating macroeconomic data to assess demand risk and ensuring alignment with market conditions, events and trends.
  • Contribute guidance and recommendations to hotel digital marketing and communications teams, agencies, and vendors on campaigns.
  • Collaborate with Sales team to set goals aligned with property strategy, provide strategic direction for Group Sales strategy and guidance for Corporate Negotiated RFPs.
  • Enable cross-functional alignment to Commercial Strategy among Finance and Operations including upsell strategy and premium room sales strategy.
  • Provide guidance and support for Total Revenue Optimization across Rooms, F&B, SPA, M&E and Ancillary revenue streams

Benefits

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Travel benefit for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
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