Director of Revenue Management

LivCor LLCChicago, IL
$184,000 - $200,000Remote

About The Position

The Director of Revenue Management will be responsible for the management and execution of LivCor’s revenue management strategy and process, extending from pre-acquisition through to the ongoing optimization to disposition. The duties include serving as LivCor’s central pricing authority, managing the Revenue Management System and working with LivCor’s executive team to set revenue strategy and process, review performance, and monitor compliance. The DRM will also assist with project management, budgeting, forecasting, and data analysis as needed.

Requirements

  • A minimum of 3 years in-depth experience with revenue management tools, systems, and concepts
  • 5+ years of analytics, project management, revenue management, and/or operational experience
  • Experience managing a team
  • Intermediate / Advanced Excel skills
  • A strong work ethic, the ability to supervise, collaborate, organize, prioritize and multi-task in a fast-paced environment
  • Track record of building and maintaining strong relationships
  • Exceptional critical thinking skills and the ability to make confident business decisions under tight deadlines
  • Strong accounting and finance knowledge with an ability to understand complex economic modeling theories and systems
  • Intelligence with a keen focus on details
  • Experience using business intelligence and reporting tools

Nice To Haves

  • Bachelor’s degree in a business-related field
  • Multi-family operating system experience (Entrata, Yardi, OneSite, etc.)
  • Ability to adapt to change and work well in a dynamic environment
  • Ability to work outside normal business hours at times depending upon workload
  • Openness to travel occasionally, up to 1x/monthly

Responsibilities

  • Lead Project Management and process improvement work related to the Revenue Management Industry
  • Develop, define and execute LivCor revenue management strategy, guidance, policies and procedures in conjunction with the VP, Revenue & Performance
  • Function as a subject matter expert for revenue management
  • Identify, design, and implement process improvement and process automation initiatives in support of revenue management program
  • Document current business processes and define new business processes as needed
  • Develop and execute detailed project implementation plans
  • Oversee system and process implementation, set up, and training
  • Support development of key metric reporting and execution
  • Establish and maintain strong partnerships with teams across the business
  • Prepare agendas and facilitate internal/external meetings
  • Monitor and review data trends to identify revenue management opportunities
  • May assist in the preparation of annual operations budgets and periodic operational forecasts
  • Evaluate and test new Revenue Management System functionality; review configurations and adjust as necessary
  • Evaluate and test new vendor system features and functionality
  • Create and maintain internal data sources and oversee process compliance
  • Develop ad hoc reporting and perform operational data mining and analysis
  • Provide regular status reporting
  • Conduct troubleshooting and problem resolution
  • Lead direct reports, including performance management, mentoring, and coaching

Benefits

  • health insurance coverage
  • retirement savings plan
  • paid holidays
  • paid time off (PTO)
  • paid parental leave
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