Director of Revenue Cycle - Physician Practices

Surgery Partners Careers•Nashville, TN

2d•Onsite

About The Position

This role is responsible for driving Revenue Cycle Management performance for a designated set of hospitals, ASCs, or clinics. The Director will act as a change agent, developing strategic roadmaps focused on efficiency and quality, and institutionalizing continuous improvement initiatives. The position involves facilitating key revenue cycle meetings, managing multi-disciplinary teams (including third-party vendors), and focusing on business performance to eliminate waste and improve customer satisfaction. A significant aspect of the role is client-facing, requiring the ability to build trusted advisor relationships and create executive-level presentations. The Director must stay current on industry trends and regulations related to healthcare billing and reimbursement.

Requirements

Bachelor's degree or equivalent of 5 years of experience in Change Management and/or Project Management, and/or General Management of People.
Strong knowledge of healthcare billing and reimbursement processes preferred.
Experience with healthcare revenue cycle management software and systems preferred.
Strong analytical and problem-solving skills.
Strong Organizational skills.
Excellent communication and leadership skills.
Ability to work collaboratively with other departments and stakeholders.

Responsibilities

Drive Revenue Cycle Management performance for designated hospitals/ASCs or clinics.
Assist with developing a strategic roadmap focused on efficiency and quality for assigned projects.
Serve as a change agent by communicating and institutionalizing continuous improvement initiatives.
Assist with facilitating Key Revenue Cycle Meetings & Denials Mgmt. Sessions.
Support an inclusive culture by seeking to understand, share, and institutionalize best practices.
Deliver significant and quantifiable improvement and financial benefit across the organization.
Manage through a multi-disciplinary team of local and national leadership, and other key individuals, including third-party vendors, to drive Revenue Cycle improvements.
Focus on business performance that constantly strives to eliminate waste and improve customer satisfaction using continuous improvement tools and methodologies.
Establish client relationships and become their trusted advisor.
Create executive-level presentations for internal and external clients regarding project status updates.
Adapt to scope, priority, and timeline changes.
Motivate project stakeholders with positivity and encouragement.
Stay up-to-date on industry trends and changes in regulations related to healthcare billing and reimbursement.