Director of Revenue Cycle Management

Michigan Orthopaedic Surgeons PLLC•Southfield, MI

2d•Onsite

About The Position

As the largest and most comprehensive orthopaedic team in the state, we’ve combined the medical expertise of the state’s finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Along the continuum of care, every provider feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first. Looking for an opportunity to make a measurable impact on organizational performance while partnering directly with physicians and executive leadership? At MOS, the Director of Revenue Cycle Management plays a critical leadership role in shaping the organization. This is an opportunity to lead a high-performing revenue cycle team, drive transformational improvements, and influence strategic decisions across one of the largest orthopaedic practices in the region. Physician-led private practice culture focused on innovation and quality care Collaborative, fast-paced environment that values teamwork and efficiency Strong operational support so you can focus on what you do best Competitive salary and comprehensive benefits package Career growth and opportunities to lead the modernization, automation, and technology optimization future of RCM The Director of Revenue Cycle Management is responsible for the strategic leadership, operational oversight, and financial performance of the organization's end-to-end revenue cycle. This leader will oversee all revenue cycle functions including coding, billing, collections, denial management, provider enrollment, credentialing, reimbursement optimization, payor performance, and revenue integrity initiatives. The ideal candidate is a highly engaged, data-driven leader who understands physician practice operations, thrives in fast-paced environments, builds strong relationships with physicians and staff, embraces being on site with teams, and possesses a proven ability to drive measurable financial and operational results.

Requirements

Minimum of seven (7) years of progressive healthcare revenue cycle leadership experience
Experience leading revenue cycle operations within a physician practice environment
Strong knowledge of coding, billing, collections, denial management, reimbursement methodologies, and revenue integrity
Demonstrated success improving financial performance and operational efficiency
Experience managing and developing high-performing teams
Strong analytical, reporting, and data interpretation skills
Excellent communication and relationship-building abilities

Nice To Haves

Multi-site physician practice experience
Orthopaedic, musculoskeletal, or specialty practice experience
Experience with Athenahealth or comparable practice management platforms
Experience with payor contract analysis and reimbursement optimization
Master's degree in Business Administration, Healthcare Administration, Finance, or related field

Responsibilities

Own and optimize the full revenue cycle from patient registration through final payment resolution
Lead coding, billing, payment posting, denial management, collections, and credentialing operations
Develop and monitor key revenue cycle performance indicators and executive dashboards
Drive improvements in reimbursement, charge capture, cash collections, and revenue integrity
Monitor denial trends, underpayments, appeals, and reimbursement risks while implementing corrective actions
Partner closely with physicians to improve coding accuracy, documentation quality, and charge capture performance
Lead coding audit programs and physician feedback initiatives
Develop reporting and performance analytics by physician, location, payor, and service line
Manage payor contract performance, reimbursement variances, and escalation pathways
Build high-performing teams through coaching, accountability, performance management, and leadership development
Lead revenue cycle technology optimization, automation, and process improvement initiatives
Foster collaboration among physicians, coders, billers, pre-certification teams, surgery schedulers, and clinic operations leaders