Director of Revenue Cycle Management

Mcleod Centers for WellbeingCharlotte, NC
$85,000 - $100,000Onsite

About The Position

McLeod Centers for Wellbeing is currently searching for a Full-time Director of Revenue Cycle to work from its headquarters in Charlotte, NC. The Director of Revenue Cycle is responsible for overseeing all aspects of the revenue cycle, from patient registration and billing to collections and reimbursement. This role ensures that revenue cycle processes are efficient, compliant, and aligned with organizational goals, maximizing revenue and enhancing financial performance. The Director will lead a team, develop policies, and collaborate with clinical and administrative departments to streamline workflows, improve patient satisfaction, and optimize revenue capture.

Requirements

  • Minimum Bachelor’s degree in a Finance or Accounting discipline
  • Minimum of 5 years of experience in revenue cycle management, healthcare billing, or medical coding
  • At least 2 years in a leadership role

Nice To Haves

  • Certified Revenue Cycle Professional (CRCP)
  • Certified Professional Coder (CPC)
  • Other relevant certification

Responsibilities

  • Lead Revenue Cycle Team, billing, collections, authorizations, effectively supporting outside stakeholders
  • Develop relationships with key partners in MCO’s and private insurance payors
  • Develop performance analytics for gross revenue, discount rates, and collection metrics.
  • Partner with Operating and Clinical functions
  • Work closely with the team for claim denial and authorization functions
  • Lead AR, insurance and authorizations team by hiring, training,g and retaining skilled staff.
  • Ensure timely and accurate processing of authorizations, insurance, and billing.
  • Maximize receipt of payment from all sources.
  • Forecast cash receipts.
  • Assess current operations, offering recommendations for improvement and implementing new processes.
  • Evaluate accounting and internal control systems
  • Ensure patients are treated with dignity and respect regarding all payment matters

Benefits

  • 37.5-hour work week
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 100% employer-paid short and long-term disability
  • 100% employer-paid group-term life insurance
  • 100% employer-paid Employee Assistance Program
  • 401(k) plan
  • Company matches up to 3% on 401(k) after 90 days of employment
  • Paid time off
  • Sick leave accrual
  • Bereavement leave
  • Jury duty leave
  • Parent-child educational leave
  • 9 paid observed holidays
  • 1 floating holiday
  • Paid day off during birthday month
  • Public Student Loan Forgiveness (PSLF) eligibility
  • Substance Use Disorder Treatment and Recovery (STAR) program for student loans
  • Ongoing support for professional development
  • Free continuing education opportunities
  • Top-tier individual and group clinical supervision for professionals seeking CADC and LCAS licensures
  • McLeod Centers pays for initial CADC certification or LCAS licensure
  • McLeod Centers pays for application fee, background check fee, board registration fee, initial exam fee, and all supervision requirements for CADC/LCAS
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