Director of Revenue Cycle Management

USA Clinics Group•Northbrook, IL

9h•$100,000 - $125,000•Onsite

About The Position

The Director of Revenue Cycle Management provides strategic leadership for all revenue cycle functions, ensuring optimal financial performance, reimbursement, and operational efficiency. This role leads process improvement, AI adoption, automation initiatives, and revenue cycle transformation efforts across the organization.

Requirements

Bachelor’s degree in Healthcare Administration, Business, Finance, or related field required.
Minimum 7 years of healthcare revenue cycle experience, with at least 3 years in a leadership role.
Comprehensive knowledge of medical billing, coding, collections, payer contracting, denials management, and reimbursement methodologies.
Proven track record improving revenue cycle KPIs, including Days in A/R, denial rates, and collections performance.
Experience leading large-scale operational improvement, automation, or revenue cycle transformation initiatives.

Responsibilities

Manage daily revenue cycle operations, including billing, collections, denial management, claims follow-up, and account resolution.
Monitor team productivity and key revenue cycle metrics, ensuring performance goals are met.
Analyze payer trends, denials, aging accounts, and reimbursement opportunities to improve financial performance.
Develop and maintain reporting dashboards, work queues, and operational scorecards.
Standardize processes, maintain SOPs, and identify opportunities for operational improvement.
Train and support team members on best practices, new technologies, and workflow enhancements.
Serve as the operational partner to the Director by executing strategic initiatives and performance improvement projects.
Utilize AI tools to categorize denials, prioritize work queues, and identify high-value collection opportunities.
Automate daily productivity reports, aging reports, and denial management dashboards.
Implement workflow automation to improve claim follow-up, escalation processes, and account assignments.
Train team members on AI-enabled tools that improve efficiency, productivity, and account resolution rates.