Director of Retail Operations
About The Position
Viridian Staffing's Client is looking for a Head of Retail Operations in the Tri-Cities (Richland-Kennewick-Pasco) Washington, area. As the Retail Operations Leader, you will oversee all retail store operations and any launch operations in the State of Washington. You will have the opportunity to partner closely with corporate, to ensure KPIs and metrics are met and all locations strive for continuous improvement. You should be compliance-focused, while also creating a customer-focused environment. You will have the opportunity to manage existing teams and develop new teams, who share your passion for cannabis and an exceptional customer experience. You have a deep knowledge of safety standards, ensuring compliance with OSHA and Washington L&I policies. You will also identify any maintenance related issues and manage contractors or vendors through project completion. If you are a results driven, retail management leader with experience leading a fast-paced retail environment, have a passion for Cannabis, and are known for your ability to excel at motivating, coaching, training, and mentoring staff; then this could be the right position for you!
Requirements
- 5+ years of experience building customer-obsessed retail teams focused on continuous improvement.
- At least 2+ years of experience as an exceptional people manager.
- At least 1+ year of experience managing multiple stores in the regulated Cannabis Industry.
- Experience leading and motivating teams and growing sales in an established regulated Cannabis store.
- Data driven, able to analyze insights and present to ownership team any improvement recommendations.
- Familiar with POS and other systems and easily pick up new systems.
- Deep knowledge of safety standards, ensuring compliance with OSHA and Washington L&I policies.
Nice To Haves
- Passion for cannabis.
- Passion for an exceptional customer experience.
Responsibilities
- Oversee all retail store operations and any launch operations in the State of Washington.
- Partner closely with corporate to ensure KPIs and metrics are met.
- Ensure all locations strive for continuous improvement.
- Create a customer-focused environment.
- Manage existing teams and develop new teams.
- Ensure compliance with safety standards, OSHA and Washington L&I policies.
- Identify maintenance related issues and manage contractors or vendors through project completion.
- Motivate, coach, train, and mentor staff.
- Analyze insights and present to ownership team any improvement recommendations.
- Manage multiple stores in the regulated Cannabis Industry.
- Grow sales in an established regulated Cannabis store.
Benefits
- Equal Opportunity Employer
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
