Director of Resource Deployment
About The Position
In 1994, three visionaries turned a Bulletin Board Service with six modems and a 56k connection to the internet into a regional broadband powerhouse. Becoming a premier internet provider in the Rocky Mountain Region didn't come easy. It takes being as tough as the terrain. With a focus on rural service, Visionary has found a niche untapped by larger service organizations. In fact, this focus often means Visionary offers the service with the customer in mind and financial benefit as a distant second. Visionary Broadband seeks a qualified individual to fill the role of XXX. This full-time position will join the team at Visionary Broadband, one of the top internet service providers in the Rocky Mountain region. Please note: We are only considering candidates who currently reside in the Northeast Wyoming area. The Director of Resource Deployment is a strategic leadership role responsible for the efficient, high-performance allocation and execution of company assets, field crews. This position oversees the central engine of our operational execution, directly managing the Manager of Dispatch and the routing/scheduling teams. The ideal candidate will transform complex logistical data into streamlined field operations, maximizing workforce utilization, reducing operational friction, and ensuring large-scale projects and service tickets are delivered on time, and to the highest standards.
Requirements
- Non-Linear Problem Solver
- 7–10 years of progressive leadership experience in operations, logistics, large-scale project deployment, or field service management.
- Proven track record of managing management-level subordinates and overseeing complex, multi-market or regional operational footprints.
- Deep familiarity with workforce management platforms, GPS/fleet telematics, ERPs, or advanced automated routing software.
- Strong ability to translate complex data sets and field variables into actionable scheduling strategies and operational efficiencies.
- Exceptional leadership and interpersonal skills, with the ability to manage high-pressure operational situations and maintain strong relationships with both in-house crews and external contractors.
Responsibilities
- Provide executive leadership to the dispatch, scheduling, and logistical routing teams to maximize regional crew utilization and efficiency.
- Develop, implement, and track sophisticated deployment strategies that align field capacity with project pipelines and customer demands.
- Optimize the utilization of internal crews, external contractors, specialized equipment.
- Establish data-driven forecasting models to predict labor and resource constraints before they impact delivery timelines.
- Define, monitor, and report on key performance indicators (KPIs) for the deployment team, including crew utilization rates, travel/windshield time, first-time completion rates, and SLA compliance.
- Standardize dispatch workflows, building a highly responsive, "control-tower" style centralized operation.
- Drive continuous process improvement to eliminate bottlenecks.
- Oversee the integration and leverage of modern workforce management software, routing tools, and fleet tracking systems.
- Directly manage, mentor, and elevate the Manager of Dispatch, establishing clear performance expectations and professional development pathways.
- Foster a culture of accountability, urgency, and precision within the routing and dispatch teams.
- Serve as the critical bridge between field leadership, project managers, and supply chain/procurement to ensure seamless operational alignment.
Benefits
- Competitive salary (includes on-call pay, tower climbing bonuses, commission eligible position, company annual bonus plan)
- Comprehensive benefits package (available the 1st of the month after 30 days of employment) including 2 medical plan choices, dental, vision and HSA (with high-deductible medical plan)
- 401k with a dollar for dollar match up to 6%
- Voluntary short and long-term disability, life insurance and accidental death & dismemberment
- Paid Time Off, Paid Holidays, Bereavement Pay and Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
