Director of Residential and Drug Medi-Cal Pro

JWCH Institute•Los Angeles, CA
•$151,268 - $175,424

About The Position

The Director of Residential and Drug Medi-Cal (DMC) Programs must be a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) with significant clinical and managerial experience in behavioral health in a community-based, primary care, or residential setting. In collaboration with the Chief of Psychiatry/Addiction Medicine, the Director oversees JWCH’s Substance Use Disorder (SUD) clinical activity across residential, outpatient, recovery bridge housing, and other programs within the division. The Director supervises program management to ensure adherence to agency practice standards, regulatory requirements, contractual agreements, and high-quality care. The position develops and oversees program operations; hires, supervises, and trains clinical personnel; and manages clinical, outreach, administrative, fiscal, and compliance functions. The Director assesses client needs, develops programs, ensures contractual and case-file compliance, represents JWCH at required meetings, and coordinates access to comprehensive medical and support services. The role also supports client participation in program planning and evaluation, oversees data collection and reporting, uses outcomes to guide program development and quality improvement, and leads ongoing Continuous Quality Improvement activities. After-hours on-call support is required, and program services may include weekends and holidays.

Requirements

  • California Board of Behavioral Sciences licensure as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT).
  • Master’s degree in Social Work, Psychology, or Marriage and Family Therapy from an accredited college or university.
  • 15 years of program development or management experience.
  • Experience with LA County SAPC contract programs.
  • Extensive behavioral health experience working with underserved populations.
  • Knowledge of evidence-based therapeutic interventions, including DBT, CBT, Seeking Safety, and Motivational Interviewing; co-occurring disorders; and trauma-informed approaches.
  • Demonstrated analytical, problem-solving, and management skills.
  • 10 years of experience supervising and providing training to clinical and non-clinical personnel.

Responsibilities

  • Develop and oversee operations of residential programs, the Solution Outpatient Program, Wesley Wellness Center, and other assigned special programs.
  • Hire, supervise, and train LPHA positions and oversee clinical, outreach, administrative, fiscal, and compliance functions of Wellness Center and DMC services.
  • Assess client population needs and develop and implement programs with clinical, financial, administrative, and compliance components.
  • Ensure contractual compliance with SAPC, Drug Medi-Cal, SAMHSA PPW, and other contractual entities.
  • Ensure client files and cases are managed in accordance with state and contractual requirements.
  • Facilitate monthly case conferences to ensure client files and cases meet contract, program, and Drug Medi-Cal requirements.
  • Represent JWCH and its behavioral health services at required meetings.
  • Ensure programs and activities meet JWCH clients’ holistic needs.
  • Support client involvement in planning, implementing, and evaluating Wellness Center and DMC programs.
  • Coordinate with a multidisciplinary team to link clients to medical and support services that promote comprehensive health and well-being.
  • Provide after-hours on-call guidance to Wellness Center and DMC Program Management when clients are in crisis.
  • Coordinate completion of data collection forms and preparation of required reports.
  • Use data and outcome evaluation information for program development and quality improvement.
  • Work with Quality Assurance and program administrators to uphold chart compliance standards and monitor staff productivity and required client service hours.
  • Meet regularly with the management team to ensure clients receive clinical and therapeutic services required by SAPC Bulletin No. 18-13 Residential Treatment Programs, including weekends and holidays.
  • Ensure staff scheduling, training, performance evaluations, and disciplinary procedures follow policy, procedure, and contractual requirements.
  • Lead an annual review and revision of Continuous Quality Improvement plans and implement CQI monitoring and meetings.
  • Perform other duties as assigned.
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