Director of Resident Services
About The Position
Do you find fulfillment in caring for older adults, listening to their stories, and being a source of comfort and connection? At Regency Oaks every day is an opportunity to make someone’s day brighter — and we’re looking for compassionate Director of Resident Services. Whether you're beginning your journey in senior living or bringing years of experience, this is your chance to grow in one of the fastest-growing fields in the country. Here, you’ll be part of a supportive, close-knit team that values integrity, empathy, and excellence. At Regency Oaks, you’re not just taking a job — you’re joining a mission to enrich lives and build lasting relationships. If you’re ready to make a difference, we’d love to meet you. Apply today and start your journey with purpose.
Requirements
- Graduate of accredited college or university.
- Experience working in long term care or healthcare setting (1-3 years preferred).
- Background screening through AHCA - https://info.flclearinghouse.com
Responsibilities
- Coordinates community resident services programs to include health fairs and health talks with the Wellness Nurse.
- Monitors and oversees any outside care providers working at the community
- Coordinates new resident orientation processes to ensure a smooth transition and appropriate socialization activities.
- Conducts family conferences to determine the amount of support services required to meet the resident's needs
- Monitor and respond to changes in residents’ health and behavior.
- Responds to emergencies, assesses situation, and alerts medical help when necessary.
- Addresses and follows up on all resident concerns, incidents, and accident reports in a timely manner.
- Collaborate with the care team to develop and update personalized care plans.
- Coordinates services with other departments and/or external resources and involves other departments in programming as applicable
- Collaborates with health center staff to coordinate resident’s short-term and long-term
- Assists the residents with understanding of their specific health plan benefits
- Develops and maintains listing of internal and external personal service providers entering community. Evaluates these resources and ensures tracking of required documentation.
Benefits
- Education Assistance & Scholarships to support your growth.
- Extraordinary Reward Points to recognize your hard work.
- Free & Confidential Employee Assistance Program for life’s challenges.
- Employee-Led Committees to ensure your voice is heard.
- DailyPay so you can manage your earnings on your schedule.
- Paid Training, Paid Time Off, and Paid Holidays.
- Comprehensive Benefits Package including Medical, Dental, Vision, Life Insurance, Disability, and 401(k).
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What This Job Offers
Job Type
Full-time
Career Level
Director
