Director of Resident Services

Carlton Senior Living•Fremont, CA

31d•$72,000 - $78,000

About The Position

At Carlton, we are dedicated to enriching the lives of older adults by offering personalized care and fostering a warm and supportive environment. We know it takes a special group of individuals to help our residents live their lives to the fullest, surrounded by love, kindness, and care. We believe happy employees ensure happy residents. With attractive benefits, hands-on training, and opportunities for career advancement, we take great pride in recruiting people who embrace and embody our unique culture of caring. Join our exceptional team at Carlton Senior Living as our Director of Resident Services!

Requirements

Must be at least eighteen (18) years or older, per Title 22 requirements
Experience working with older adults or other vulnerable populations.
Must be computer literate for communication, scheduling, ordering, tracking, basic graphic design, and activities and outing research.

Responsibilities

Responsible for ensuring that each resident is getting the appropriate care and services as identified by his/her physician and/or by the Community via the use of an appropriate appraisal tool.
Responsible for ensuring Personal Service Plans are accurate and updated in a timely fashion.
Provide training for, and maintain all quality assurance standards for Infection Control, Standard Precautions, Sharps Management, Outbreak Management, and Workers Compensation.
Manage clinical components of Home Office Reporting.
Communicates any resident change of condition to the family and/or physician in a timely manner.
Ensures timely completion and documentation of all required RCFE and CSL training.
Conducts regular Family Care Conferences and Resident Care Conferences.
Interacts with residents and families in a professional manner and with sensitivity and a positive attitude.