Resident Services Director - HSG

Presbyterian Homes & Services•Eden Prairie, MN

5d•$27 - $33

About The Position

Presbyterian Homes & Services -Flagstone in Eden Prairie, Minnesota is seeking a Resident Services Director to join our team. REPORTING STRUCTURE: This role works and reports directly to the Campus Administrator ABOUT THIS COMMUNITY Flagstone Senior Living Community Address: 8350 Commonwealth Dr, Eden Prairie, MN 55344 Located in the heart of Eden Prairie, Flagstone is part of a thoughtfully designed master-planned community that includes senior housing, retail and commercial spaces, and market-rate apartments. Residents enjoy convenient access to shopping and dining, along with scenic views of Purgatory Creek and nearby natural areas.Flagstone offers a full continuum of care, including: Independent Living Assisted Living Memory Care Long-Term Care Nearby Cities: Minnetonka, Edina, Bloomington, Savage, and Chanhassen, MN Responsibilities The Resident Services Director is responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living consistent with regulations and established best practices. This position will support residents through resident advocacy, service coordination, marketing and admission processes. This position acts as a liaison between management and residents and assists the Site Leader in campus operations. The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.

Requirements

College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.
Experience in senior housing, service or health care related environment.
Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.
Demonstrated knowledge of social community service delivery systems preferred.
Demonstrated computer proficiency including Microsoft Office and other common computer programs.
Demonstrated compatibility with PHS's mission and operating philosophies.
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Nice To Haves

Demonstrated knowledge of social community service delivery systems preferred.

Responsibilities

planning, implementing, and monitoring services for residents in Housing and Assisted Living consistent with regulations and established best practices
support residents through resident advocacy, service coordination, marketing and admission processes
acts as a liaison between management and residents and assists the Site Leader in campus operations
participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.