Director of Rehabilitation Operations

SCHOFIELD RESIDENCE INCBuffalo, NY
$95,000 - $105,000Onsite

About The Position

The Director of Rehabilitation Operations is responsible for the strategic oversight, coordination, and daily management of rehabilitation services across multiple Skilled Nursing Facilities. This position serves a dual role, providing corporate-level leadership and support to multiple therapy departments, while directly managing and overseeing the daily operations, staffing, and scheduling of one designated rehabilitation department.

Requirements

  • Must possess a current license and be registered to practice in the State of New York as a registered physical or occupational therapy.
  • Must be a graduate of an accredited program.
  • Minimum of 5 years of clinical experience, including at least 3 years in a leadership or multi-site management role.
  • Must possess good moral character, patience and compassion for the elderly.

Responsibilities

  • Provide leadership, guidance, and support to rehabilitation departments across assigned facilities.
  • Develop, implement, and monitor policies, procedures, and best practices to ensure consistency and compliance across sites.
  • Evaluate and analyze departmental performance metrics, including quality outcomes, productivity, and financial performance.
  • Support facility-level Directors of Rehabilitation through coaching, mentoring, and performance management.
  • Collaborate with corporate leadership to develop strategic initiatives, staffing models, and growth opportunities for rehabilitation services.
  • Lead quality assurance initiatives and ensure adherence to State, Federal, and payer regulations.
  • Serve as a liaison between facility rehabilitation teams and corporate administration, ensuring alignment of goals and communication.
  • Assist with recruitment, onboarding, and retention strategies for rehabilitation professionals across the organization.
  • Provide day-to-day operational management of one rehabilitation department, including scheduling, staffing, and supervision of therapy personnel.
  • Ensure delivery of high-quality therapy services in accordance with patient care standards and regulatory guidelines.
  • Oversee documentation compliance, billing accuracy, and PDPM alignment.
  • Foster a positive, team-oriented environment that promotes professional growth, accountability, and engagement.
  • Collaborate with facility leadership to support census growth, case management, and discharge planning.
  • Monitor and manage departmental budgets, productivity, and resource allocation.
  • Participate in interdisciplinary meetings and lead staff education and performance improvement initiatives.
  • Plan, develop, organize, implement, and evaluate departmental operations to ensure the effective delivery of rehabilitation services.
  • Delegate authority, responsibility, and accountability appropriately to qualified departmental personnel to promote efficient workflow and professional development.
  • Provide leadership by serving as a positive and professional role model, fostering teamwork, integrity, and clinical excellence.
  • Advocate for and uphold the mission, values, goals, and policies of the Facility and its affiliated organizations.
  • Provide departmental personnel with ongoing performance feedback, including timely evaluations, coaching, and counseling.
  • Administer corrective or disciplinary action when necessary, in accordance with organizational policies.
  • Ensure that all staff comply with applicable federal, state, and local regulations, as well as organizational policies governing patient care, documentation, and professional conduct.
  • Utilize available resources to develop innovative ideas, programs, and practices that enhance departmental efficiency, staff satisfaction, and overall organizational performance.

Benefits

  • Competitive Wages
  • Paid Time Off
  • Sick Days
  • Medical, Dental, Life Insurance
  • 401(k) (eligibility based on full-time/part-time status)
  • Tuition Reimbursement
  • Uniform Allowance
  • Other Perks
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