Director of Regional Scanning Operations

ARC Document Solutions • Columbia, MD

2d • Hybrid

About The Position

ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. Find out more at www.e-arc.com.
ARC Document Solutions is seeking a dynamic and experienced Director of Regional Scanning Operations in Columbia, MD, to oversee the operations of (Archiving & Information Management) from Boston to Virginia Beach. The successful candidate will be responsible for coordinating with sales representatives on proposals, conducting customer assessments, defining Statements of Work (SOW), and negotiating Master Service Agreements (MSA). Additionally, the Regional AIM Director will have full P&L responsibilities and will play a crucial role in driving revenue growth by supporting the sales team. Position will be trained by Director of AIM operations ARC.
In this role you will:
Manage the operations of AIM from Boston to Virginia Beach, ensuring company best practices are maintained while supporting and training staff members
Coordinate with sales representatives to develop proposals, conduct customer assessments, define Statements of Work (SOW), and negotiate Master Service Agreements (MSA)
Oversee day-to-day operations, ensuring efficient workflows and timely delivery of services
Develop and implement strategies to achieve revenue targets and drive business growth
Analyze financial data and prepare budgets, forecasts, and performance reports
Collaborate with cross-functional teams to optimize processes and enhance customer satisfaction
Stay updated on industry trends and best practices to maintain a competitive edge in the market

Requirements

• Minimum of 5 years of experience in a leadership role, preferably in document scanning solutions.
• Proven track record of successfully managing multiple locations and driving revenue growth.
• Strong understanding of P&L management and financial analysis.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to prioritize tasks, meet deadlines, and adapt to changing priorities.
• Proficiency in Microsoft Office Suite and related document scanning software applications.

Responsibilities

• Manage the operations of AIM from Boston to Virginia Beach, ensuring company best practices are maintained while supporting and training staff members
• Coordinate with sales representatives to develop proposals, conduct customer assessments, define Statements of Work (SOW), and negotiate Master Service Agreements (MSA)
• Oversee day-to-day operations, ensuring efficient workflows and timely delivery of services
• Develop and implement strategies to achieve revenue targets and drive business growth
• Analyze financial data and prepare budgets, forecasts, and performance reports
• Collaborate with cross-functional teams to optimize processes and enhance customer satisfaction
• Stay updated on industry trends and best practices to maintain a competitive edge in the market

Benefits

• A generous compensation package
• Annual Bonus
• Generous car allowance
• A hybrid work schedule
• Comprehensive Employee benefits that include full health, dental, vision, and life insurance as well as a 401-K Plan with company matching
• Excellent Company support and resources
• Excellent Company Reputation - we consistently receive 5-star customer reviews
• A management team that supports you and wants to see you be successful
• A culture of caring for our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees